We performed a comparison between Cisco Jabber and Skype for Business based on real PeerSpot user reviews.
Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications."It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."
"The solution’s video quality is fine."
"Desktop sharing is a valuable feature."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."
"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."
"I have found Skype for Business to be stable."
"Cisco Jabber is not a collaborative tool."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"I presume that very small businesses would have a tough time justifying the investment."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
"Make it user friendly."
"There might be some invitation issues with Skype for Business."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"We have had trouble with scalability when trying to host large meetings."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
Earn 20 points
Cisco Jabber is ranked 6th in Unified Communications while Skype for Business is ranked 4th in Virtual Meetings with 60 reviews. Cisco Jabber is rated 9.0, while Skype for Business is rated 7.8. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco Jabber is most compared with Cisco Unified Communications, Genesys PureConnect and Kamailio SIP Server, whereas Skype for Business is most compared with Webex, Zoom, GoToMeeting, TeamViewer and Cisco Unified Communications.
We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
