GoToMeeting vs Skype for Business comparison

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1,184 views|502 comparisons
86% willing to recommend
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2,776 views|1,020 comparisons
80% willing to recommend
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Executive Summary

We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There is no lagging and the meeting interaction is seamless.""The most important feature for me was the iPhone app.""It works, it's reliable.""GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use.""We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place.""Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio.""GoToMeeting is very handy. It's good software. I would definitely recommend it.""It's cost-effective."

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"The most valuable feature is how useful it has been for virtual meetings during the pandemic.""The security seems good.""It saves trouble, and it saves us time.""The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others.""Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten.""The solution is scalable and is capable of working on every appliance on every operating system.""A good option for virtual meetings.""The solution’s video quality is fine."

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Cons
"GoToMeeting is too slow, which is why we no longer use it.""In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.""It is not so stable.""I would like to see better support for mobile devices.""I didn't like the fact that they tried to make their new version look like Zoom.""Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.""Lacks ease of connectivity, calendar integrations, and third-party app integrations.""The sound quality is good but the video quality needs improvement."

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"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone.""The initial setup could be simplified.""We have found that there is a lag because it cannot integrate with the internal landline.""The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams.""There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating.""The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM.""I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.""I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    771,212 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    11th
    out of 63 in Virtual Meetings
    Views
    1,184
    Comparisons
    502
    Reviews
    4
    Average Words per Review
    407
    Rating
    7.3
    4th
    out of 63 in Virtual Meetings
    Views
    2,776
    Comparisons
    1,020
    Reviews
    20
    Average Words per Review
    326
    Rating
    7.8
    Comparisons
    Also Known As
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Legal Firm7%
    VISITORS READING REVIEWS
    University22%
    Financial Services Firm13%
    Computer Software Company12%
    Educational Organization12%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    University8%
    VISITORS READING REVIEWS
    Educational Organization88%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise7%
    Large Enterprise64%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise7%
    Buyer's Guide
    GoToMeeting vs. Skype for Business
    May 2024
    Find out what your peers are saying about GoToMeeting vs. Skype for Business and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. GoToMeeting is rated 7.8, while Skype for Business is rated 7.8. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". GoToMeeting is most compared with Zoom, TeamViewer, Adobe Connect, BlueJeans Meetings and Webex, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and Cisco Jabber. See our GoToMeeting vs. Skype for Business report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.