We performed a comparison between Skype for Business and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"I like the seamless integration to local telecommunications."
"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"The installation was easy."
"The solution is easy to navigate."
"The best thing about Zoom is that it is very easy to use."
"The most valuable feature is the ability to connect to and conduct meetings."
"The most valuable feature is that it's free."
"The most valuable feature is how stable Zoom is. Compared to other collaboration tools, I haven't seen Zoom crash often. Zoom is also better in terms of security. From a usability perspective, a user's perspective, the overall experience of using Zoom is very good. It's a simple, fast, very seamless solution, and pretty lightweight."
"The most valuable features of Zoom are the quality of the video is better than other solutions and they have a recording option that is useful. Additionally, it helps to collaborate with other organizations."
"Zoom did everything that we needed it to do."
"There might be some invitation issues with Skype for Business."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"The inability to integrate Skype with other products is an area of concern where improvements are required."
"The technical support from Microsoft needs to be improved."
"I don't recall coming across any big missing features."
"There are not many options, in terms of some other third-party integration."
"The stability could be improved."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"I would like to see them develop end-to-end encryption, like WhatsApp. That would improve the security of the software."
"Zoom could use more background options."
"Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department."
"The time limitations for the free version should be increased from 40 minutes."
"In Zoom meetings, video quality is an area of concern where improvements are required."
"There could be more integration options for Zoom."
"The other thing I would add is maybe noise reduction. That could be improved. Everyone nowadays is working from home, so sometimes we hear the dog and stuff like that."
"Excessive software updates can sometimes disrupt my experience."
Skype for Business is ranked 4th in Virtual Meetings with 60 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Skype for Business is rated 7.8, while Zoom is rated 8.4. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Skype for Business is most compared with Webex, GoToMeeting, TeamViewer, Cisco Meeting Server and Cisco Jabber, whereas Zoom is most compared with Webex, Cisco TelePresence, TeamViewer, Cisco Meeting Server and GoToMeeting. See our Skype for Business vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
