ControlUp vs Datadog comparison

ControlUp

Read 11 ControlUp reviews

1,831 Views
1,184 Comparison Views

100% willing to recommend

Datadog

Read 137 Datadog reviews

14,492 Views
8,606 Comparison Views

95% willing to recommend

ControlUp

Datadog

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ControlUp and Datadog based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ControlUp vs. Datadog Report (Updated: June 2024).

Buyer's Guide

ControlUp vs. Datadog

June 2024

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Helped 787,383 peers since 2012

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

22nd

Average Rating

8.6

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (3rd)

Datadog

Ranking in IT Infrastructure Monitoring

2nd

Average Rating

8.6

Number of Reviews

137

Ranking in other categories

Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)

Market share comparison

As of June 2024, in the IT Infrastructure Monitoring category, the market share of ControlUp is 0.7% and it decreased by 26.2% compared to the previous year. The market share of Datadog is 4.7% and it decreased by 35.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Unique Categories:

Digital Experience Monitoring (DEM)

12.8%

Application Performance Monitoring (APM) and Observability

8.0%

Network Monitoring Software

4.2%

Featured Reviews

Hans Kraaijeveld

Technical Architect at Fondo

Feb 22, 2024

Simple to set up with real-time insights and good analysis and automation capabilities

It provides real-time insights, by performing a baseline analysis. This way, when something is over a threshold, you can be sure it is something out of the ordinary. There are very many scripts to be used within the product, either triggered or used manually. The analyze log-on duration script has saved many companies so many times already. It's awesome. It has endpoint monitoring, it has local network information. It even has monitoring of graphical processing power within VDI sessions. It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes. The initial setup is dead simple. The solution is extremely stable.

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reviewer2045055

Sr. Software Engineer at Gladly

Dec 6, 2022

Good observability and dashboards with increased visibility

Observability is a key use case, as is security. With this product, we get more visibility into our K8s clusters and more intelligent alerting. Datadog dashboards are pretty great. We need more integration with security tools like Drata. I've used the solution for three years.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has a great career time monitoring tool."

"The script-based actions have allowed us to extend the core reporting capabilities."

"ControlUp has an easy installation process."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

More ControlUp pros

"Datadog is constantly adding new features."

"The dashboards are great."

"Datadog is easy to use and easy to deploy. It's a better solution compared to others on the market in terms of being budget friendly for our customers."

"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."

"The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."

"The ability to send notifications based on metadata from the monitor is helpful."

"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."

"The observability pipelines are the most valuable aspect of the solution."

More Datadog pros

Cons

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

"Most reports give information about the top 100 devices, but not all of the devices."

"It can be improved by including script-based scheduling."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

"The graphical user interface needs to be improved from version to version."

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

More ControlUp cons

"The setup was a bit complex."

"The solution needs to integrate AI tools."

"I often have issues with the UI in my browser."

"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs."

"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."

"They should continue expanding and integrating with more third-party apps."

"Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion."

"As a new customer, the Datadog user interface is a bit daunting."

More Datadog cons

Pricing and Cost Advice

"Based on my experience, ControlUp is not that expensive."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"We are satisfied with the price compared to other solutions."

"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."

"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."

"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."

"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."

"Licensing is based on the retention period of logs and metrics."

"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."

"It didn't scale well from the cost perspective. We had a custom package deal."

"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."

More Datadog pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Healthcare Company

12%

Manufacturing Company

Educational Organization

32%

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ControlUp Real-time?

When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete ...

See all answers

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 20000...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

See all answers

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 30% of the time

Goliath Performance Monitor vs ControlUp

Compared 14% of the time

Liquidware Stratusphere UX vs ControlUp

Compared 10% of the time

eG Enterprise vs ControlUp

Compared 9% of the time

Splunk Infrastructure Monitoring vs ControlUp

Compared 3% of the time

More ControlUp Competitors

Dynatrace vs Datadog

Compared 20% of the time

Azure Monitor vs Datadog

Compared 14% of the time

New Relic vs Datadog

Compared 9% of the time

AWS X-Ray vs Datadog

Compared 4% of the time

Elastic Observability vs Datadog

Compared 4% of the time

More Datadog Competitors

Product Reports

Buyer's Guide

ControlUp

June 2024

Download ControlUp product report

Buyer's Guide

Datadog

June 2024

Download Datadog product report

Learn More

ControlUp

Datadog

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

Datadog Benefits

Some of the ways that organizations can benefit by deploying Datadog include:

Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.

Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.

Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.

Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

Datadog Features

Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.

Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.

Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

Reviews from Real Users

Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.”

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

Buyer's Guide

ControlUp vs. Datadog

June 2024

Free Report: ControlUp vs. Datadog

Find out what your peers are saying about ControlUp vs. Datadog and other solutions. Updated: June 2024.

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