We performed a comparison between eG Enterprise and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The product is simple to use."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"eG Enterprise has a single pane of glass for observability and monitoring."
"The GUI is nicer than all the other graphical interfaces out there."
"The most valuable feature of PRTG Network Monitor is the different monitoring probes available."
"Nice product with an easy interface to use and a large variety of sensors."
"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."
"It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"There was only one feature I liked about PRTG Network Monitor a lot, and that was bandwidth monitoring, though, in the newer versions of the tool, that feature is now a bit lacking. Pricing for PRTG Network Monitor is also not as expensive. It's a good tool, even for beginners."
"It is great for service level agreements and can comply fully with internet monitoring or any interface."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"The Wi-Fi side needs improvement."
"Dashboards are difficult to create, and not so useful."
"Back-end configuration is not easy to implement."
"The UI looks a little dated and could do with a refresh."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"would like to see improvements in the alarm display console."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."
"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."
"Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers."
"The database needs improvement."
"It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good."
"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."
"The inventory of the device should be improved."
"They should work on syncing the solution with Gmail."
eG Enterprise is ranked 42nd in IT Infrastructure Monitoring with 21 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. eG Enterprise is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and SolarWinds NPM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our PRTG Network Monitor vs. eG Enterprise report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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