We performed a comparison between ControlUp and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ControlUp has an easy installation process."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"It has a great career time monitoring tool."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"The ability to quickly identify downtime is the most valuable."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"The solution is very user-friendly."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"Provides a good level of tools and covers essential components."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"The graphical user interface needs to be improved from version to version."
"It can be improved by including script-based scheduling."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"Complex and overly detailed setup."
"Sometimes there are issues when upgrading to a new version of the product."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 11 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. ControlUp is rated 8.6, while SolarWinds NPM is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our ControlUp vs. SolarWinds NPM report.
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