We performed a comparison between CyberArk Enterprise Password Vault and LastPass based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is session recording."
"The accounts are maintained automatically. Hence, resource and administration costs are less."
"Thus far I can say technical support is excellent. We haven't had any issues or difficulties."
"Previously, we used to share passwords for service and normal admin accounts among team members. However, since we started managing it through the product, we've transitioned to individual admin accounts or implemented dual control for shared accounts. With dual control, exclusive checking and checkout options are available, and passwords are not stored in clear text anywhere in the credentials."
"Super stable and easy to scale"
"It's a good solution, it works, and the bank is happy with it."
"I love how easily we could operate within Password Vault and get things done. It was almost effortless."
"Every aspect of the solution is very well integrated, and even that gives comfort. It is a fail-safe kind of environment."
"The shared folders is an important feature. It's the primary feature we use. Also, the ability for LastPass to autofill and hide the passwords, so we don't have to keep changing passwords every time a person leaves, is valuable."
"Reduction in number of sensitive passwords stored insecurely on local systems."
"The initial setup for this process is straightforward and extremely easy. It just works."
"Off-boarding of people is easy without changing shared account passwords."
"It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."
"The most valuable feature for me is being able to pair applications and user permissions."
"This product helps keep us secure."
"The stability has been rock solid. A couple of years ago, they were breached. However, if you had two-factor authentication enabled, it didn't affect you. We did, so it has been good."
"The stability depends on the infrastructure it is installed on, which is important because CyberArk does not have the hardware appliance."
"The tool's UI has bugs and lags. It needs to be improved. The deployment process can be complex due to multiple components for various functionalities, each requiring separate infrastructure management. To simplify this process, consolidating all these components into a single platform could be beneficial. The product's pricing could be cheaper."
"What needs to be improved in CyberArk Enterprise Password Vault is their customer support, particularly in terms of responsiveness, willingness to help, and being more understanding. The initial setup and upgrade process for the solution is complex and can only be done by CyberArk, so this is another area for improvement."
"Enhanced PSM support for Java based applications."
"Having a cloud version would be very helpful. You have to invest a lot of money for the infrastructure hardware so the cloud version would help."
"There are upwards of six components you need to set it up. And you might need anywhere from two to five servers. It takes some work to set that up, especially in a larger environment."
"There was a situation when one of our presidents had an issue, but I can't recall the specifics."
"It is complicated to deploy for Windows servers compared to other vendors."
"Its user interface should be better, and there should probably be more information about scalability."
"LastPass has a problem syncing the passwords to all of the users."
"The ability to set up an account expiration limit/date would be very useful."
"The management through the plugin is poor. It consumes tons of client resources especially as an administrator."
"It is not super feature laden. It does not stand out versus the competition."
"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
"I would like to be able to reduce the log out time of the session."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
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CyberArk Enterprise Password Vault is ranked 4th in Enterprise Password Managers with 48 reviews while LastPass is ranked 17th in Enterprise Password Managers. CyberArk Enterprise Password Vault is rated 8.4, while LastPass is rated 7.4. The top reviewer of CyberArk Enterprise Password Vault writes "Helps to store system accounts ". On the other hand, the top reviewer of LastPass writes "Straightforward to set up, good support, intuitive to use, and offers good value for the cost". CyberArk Enterprise Password Vault is most compared with Azure Key Vault, HashiCorp Vault, AWS Secrets Manager, Delinea Secret Server and Bitwarden, whereas LastPass is most compared with Azure Key Vault, BeyondTrust Password Safe, HashiCorp Vault, Keeper and OneLogin by One Identity. See our CyberArk Enterprise Password Vault vs. LastPass report.
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