We performed a comparison between Cynet and Intercept X Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Cynet needs to expand device support and add customization options. Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users suggest improving network monitoring and strengthening integration with other tools. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures.
Service and Support: Cynet's customer service is consistently lauded for its excellence. Their dedicated support team is available around the clock, and they also have a contingency plan for urgent incidents. Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation.
Pricing: Customers generally think Cynet is affordable and a good value for its features. Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment.
Comparison Results: Our users prefer Cynet over Intercept X Endpoint. Cynet offers a tailored experience, regular automatic updates, and a user-friendly dashboard equipped with advanced protection capabilities. The solution goes the extra mile with its sophisticated ransomware defense and complimentary 24/7 SOC service. While Intercept X Endpoint also offers solid threat protection, Cynet's customization options and comprehensive cybersecurity approach make it the top choice.
"The integration with other Microsoft solutions is the most valuable feature."
"The most valuable feature depends on the scenario. For compliance, I like Microsoft Purview Information Protection and Data Loss Prevention. Sentinel is the most helpful feature for security. 365 Defender helps us prioritize threats across an enterprise. It's a crucial feature for the managed services team."
"The portal is quite user-friendly. There is integration with Office, Intune, and other products from the same portal. From there, we can see which policies are installed on a particular machine. We also can manage devices, groups, and tagging."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"The summarization of emails is a valuable feature."
"The most valuable features are spam filtering, attachment filtering, and antivirus protection."
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you easier very good visibility than Sentinel One as well as a lower maintenance burden."
"The initial setup is very fast and very easy."
"A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
"We are very satisfied with the level of performance we get."
"The level of automation is very good because the majority of the time, it blocks the attacks without requiring anything from our side. The technicians don't have to do anything. They are just alerted about what happened. So, the user intelligence works quite well."
"I like that it is possible to use the solution to check more information about the users' devices."
"The feature I find most valuable, is the reality graphical user interface."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"The product is user-friendly."
"We find the app control and its threat protection to be the best features."
"The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening."
"The dashboard is user-friendly."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"Malware protection and application blocking are absolutely great. The DLP and malware features are very helpful. It is also very user-friendly, reliable, and scalable. It is easy to set up. We are also happy with its price and support."
"It is stable."
"The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"The tool gives inconsistent answers and crashes a lot."
"The support could be more knowledgable to improve their offering."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
"An administration feature will be useful for Cynet."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"Automation could be improved, and orchestration could be added to the features."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"There is room for improvement in terms of support. The support should be faster to respond."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses."
"As for improvement, more notifications or emails about what to watch out for globally would be nice. For instance, information about the spread of a current phishing campaign or ransomware would be very helpful. I find that I have to dig in the back to find out what is happening on the global scene for things to be aware of."
"We would like to deploy across a variety of machines simultaneously through the network."
"Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter."
"Sophos Intercept X doesn't have its own firewall that utilizes the Windows Firewall or intrusion prevention."
"We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely."
"The cloud management console could be a little more user-friendly."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
Cynet is ranked 17th in Endpoint Protection Platform (EPP) with 35 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. Cynet is rated 8.8, while Intercept X Endpoint is rated 8.4. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient. See our Cynet vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Endpoint Detection and Response (EDR) vendors, and best Extended Detection and Response (XDR) vendors.
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