We compared Darktrace and Mimecast Email Security with Targeted Threat Protection based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Darktrace is highly regarded for its autonomous threat detection capabilities, stability, scalability, and straightforward setup. However, users have experienced challenges such as false positives, intricate configuration, and steep pricing. Mimecast stands out with its integration into Microsoft 365, customizable features, and effective email security. Nevertheless, users have encountered difficulties during the initial setup process, and there are concerns about being locked into the product and waning support. Pricing for Mimecast varies, with opinions ranging from reasonable to expensive. Although Mimecast's impact and return on investment may be minimal, it offers defense against external emails. Both products generally receive positive feedback for customer service and support, though there are suggestions for improvement.
"The basic features are okay and I'm satisfied with the Defender."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Defender helps us prioritize threats across our organization."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The good part is that you don't have to configure it, which is very convenient."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The most valuable feature of this solution is that it does not require human intervention to eliminate a threat."
"I find it very good in the way that they show the past events, including the attack history."
"Artificial intelligence and machine learning functionalities are valuable."
"Its AI technology supports cybersecurity by learning my environment and accurately responding to threats."
"The most valuable feature is that it works autonomously."
"I find the complete portfolio to be excellent."
"The product offers us a very good user interface and we've found the network visibility to be very good so far."
"I have found the automation and AI features to be valuable. If someone were to come in to the office at midnight and log in, Darktrace would flag it."
"The solution's performance is good."
"The solution is scalable."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"The initial setup is very straightforward."
"It's good, it keeps the spam out."
"The solution is pretty straightforward to use and easy to set up."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"There's room for improvement regarding the time frame for retrieving emails."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Configuration requires going to a lot of places rather than just accessing one tab."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The pricing model is a little too high and could be more flexible."
"Darkforce could be improved in the range of the interface; how to interact with the actions it's taking or not taking."
"The cost is a bit on the higher side."
"The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved."
"The initial setup is more complex and time-consuming than some solutions."
"The program is quite expensive."
"We'd like threat hunting, and we'd like to see a global solution that can automate vulnerability scans. I know it is something they are working on."
"Needs to improve its collaboration with local partners."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"I'd like to have better support from the product in the future."
"The detection rates are an area for improvement."
"As a user, the user interface of the management console could be upgraded, for example."
"The platform's cost-effectiveness could be improved."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"Its pricing can be improved. It is a bit expensive."
"The attachment scanning feature doesn't work properly."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Darktrace is ranked 12th in Email Security with 66 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 25 reviews. Darktrace is rated 8.2, while Mimecast Email Security is rated 8.0. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Mimecast Email Security is most compared with Abnormal Security, Microsoft Exchange Online Protection (EOP), Check Point Harmony Email & Collaboration, Cisco Secure Email and Fortinet FortiMail. See our Darktrace vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.