We performed a comparison between Darktrace and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The deployment capability is a great feature."
"There are several features that I consider valuable."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Microsoft Defender for Office 365 is a stable solution."
"The product is not resource-intensive."
"Since we have started using the solution, there have been fewer compromises."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"We are able to detect a lot of things, actually, and see what is happening in our network."
"One member of staff is enough for deployment and maintenance because Darkforce is AI-driven. It does a lot of things by itself."
"The platform has many modules, and each module examines a different situation in the behavior."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network."
"The most valuable features of Darktrace are its full capabilities. You have visibility of everything."
"It is very stable and easy to use."
"Sophos Email is a stable solution."
"The solution's identity proxy feature is very good and reliable."
"The tool's most valuable feature is the anti-spam detection filter. Its threat email intelligence features help to identify email data."
"The anti-malware, risk scanning has been pretty spot on."
"Sophos Email is in the cloud and integrated with its firewall."
"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."
"The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective."
"I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts."
"We need a separate license and we don't know how to get the license that is required."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft Defender for Office 365 should be more proactive."
"The XDR dashboard has room for improvement."
"The product must provide better malware detection."
"There is room for improvement in terms of reporting."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"I would like to see more protection in the endpoint. Especially because we have a lot of people using VPNs. If they would improve end point security, it would give more control there."
"Its threat analyzer could be better. It should also have agents. They should improve this product by installing agents for the machine to get more visibility. Currently, they are monitoring only the network. They should also monitor the agents from inside. It should also have a better pricing plan because it is an expensive product."
"The cost is a bit on the higher side."
"There is a high ratio of false positive information."
"A reporting portal could be a great addition to help customize reports."
"Darktrace could improve by being more user-friendly."
"The pricing needs improvement."
"The level of tracking within the network from the transmission level up to the machine level can use improvement."
"Sophos Email needs to increase the number of promos."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
"I would like to see improvements in the initial setup process, ensuring better compatibility with diverse customer infrastructures."
"Servicing and support are areas with shortcomings where the solution needs to improve."
"Sophos Email could improve DLP features."
"The solution's sandboxing and spam control features could be improved."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Darktrace is ranked 12th in Email Security with 66 reviews while Sophos Email is ranked 11th in Email Security with 28 reviews. Darktrace is rated 8.2, while Sophos Email is rated 8.0. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Barracuda Email Security Gateway, Perception Point Advanced Email Security and Proofpoint Email Protection. See our Darktrace vs. Sophos Email report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.