We compared Dell Avamar and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"The setup is very easy."
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"For the on-prem backup, it has all the necessary features that we require. They keep coming up with new scripts and new updates."
"Client deduplication."
"All the features in the system are highly valuable."
"Its deduplication technologies are the best in the market, currently."
"The backup and recovery speed is very fast."
"Effective in protecting the virtualization system and end points."
"It has reduced our maintenance efforts. The amount of time and effort that would have gone in troubleshooting various issues related a data crash has been addressed by Rubrik. So, it has helped to improve our productivity. The data is being captured about our customers periodically that is secure and safe."
"What I like about Rubrik is its strong focus on security, particularly in combating ransomware threats."
"Rubrik's immutability feature ensures the security of our backups by preventing unauthorized alterations. The most effective feature for simplifying our data backup processes is the ability to perform on-demand or scheduled backups and restores, which greatly enhances manageability. The security and compliance features have had a positive impact on our data management practices. We utilize Rubrik not only for virtual machine backups but also for backing up approximately twenty terabytes of unstructured data, including file shares and documents. This allows users to easily restore deleted documents using the Soft Delete feature, depending on the backup frequency."
"The solution's technical support team is very responsive and proactive."
"The solution is stable."
"The most valuable feature has been the Live Mount feature."
"The most valuable feature of Rubrik for me is its user-friendliness and efficiency."
"Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use... they nailed it. Usually, from the very first panel, the dashboard that you land on after login, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace."
"Technical support should be more knowledgeable."
"The bare-metal restores could be improved."
"Performance can sometimes be affected when tools are utilized for tasks like backup or deep archiving."
"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."
"Avamar is dependent on the hardware. It can't be implemented with ordinary storage. It can only be implemented with an EMC product. We want to have a backup solution that allows us to use independent storage and other hardware. It would be good if they can simplify its technology and make it possible to implement it with another storage. This is probably not possible because Avamar is an EMC product, and EMC would like to sell its own products."
"The interface could be more helpful for people."
"I would like to see better integration with third-party applications and platforms."
"It would be helpful if there was cloud support."
"I would like to see the entire Office 365 product suite backed up by Rubrik. For instance, they do SharePoint and Exchange online, but they don't back up Microsoft Teams. So, I would like to see more of the Office 365 suite added into their backup capabilities."
"I would like for unmanaged backups to be able to be saved in a separate policy."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
"Rubrik could improve in customization options for dashboards."
"Collecting logs in Rubrik is very difficult compared to other tools."
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients."
"The reporting, in particular the customization of reports, needs to be improved."
"There is always room for improvement with some shortcuts for the web interface. They could make it even more beautiful."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Rubrik is ranked 4th in Backup and Recovery with 82 reviews. Dell Avamar is rated 7.6, while Rubrik is rated 9.2. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Commvault Cloud, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Veeam Backup for Microsoft 365. See our Dell Avamar vs. Rubrik report.
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