We performed a comparison between Devolutions Remote Desktop Manager and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"It really helps to have all the data already pre-entered and all I have to do is enter the password."
"Setup and installation was simple."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"Documentation per entry, good for device configs or important/special instructions."
"The solution is very fast."
"The initial setup is simple."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The tool's most valuable features are pricing and easy management."
"Security roles could be improved, especially by enabling renaming of a role."
"Maybe some clipboard functions could be added along with integration of different software."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"If there was a way to streamline the process, it would make it nice."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"The solution should add more options and tools for shortcuts, administration, etc."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The integration features could be better."
"Splashtop Remote Support needs to improve customization."
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Devolutions Remote Desktop Manager is ranked 26th in Remote Access while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Devolutions Remote Desktop Manager is rated 9.8, while Splashtop Remote Support is rated 8.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, TeamViewer, BeyondTrust Remote Support and VNC Connect, whereas Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, Parsec, TeamViewer and LogMeIn Rescue. See our Devolutions Remote Desktop Manager vs. Splashtop Remote Support report.
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