We performed a comparison between Dynatrace and WhatsUp Gold based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is the preferred choice over WhatsUp Gold due to its advanced features such as real user monitoring, session replay, and synthetic monitoring functionalities, as well as AI capabilities for automating incident alerts and the Kubernetes module for topology visualization. Additionally, Dynatrace provides good visibility and thorough scanning of services and applications with the ability to drill down and analyze traffic. Although WhatsUp Gold is stable and cost-effective, it lacks some of the advanced features and capabilities of Dynatrace.
"We're able to tell them which calls, which methods, which interface were the problem."
"Simplified the way to monitor a medium to big environment."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
"The user interface is like a type of dashboard. You can use the tool as an end user into the tool interface, which is good."
"We use Dynatrace for performance testing. We use it to dig down for application layer or slowness issues, getting a clear idea of what is causing the issues, then reporting back to the engineering team."
"PureStack, I just love it. It can give visibility from the end-user perspective right through to the code level. That's the most valuable feature."
"The most valuable features are end user visibility, Smartscape, and the entire visibility of our data center, including SQL queries."
"The linking is very good in Dynatrace. What happens in other monitoring tools is the linking is not proper. In those solutions, a person has to manually link many of the layers and what is happening in them, while in Dynatrace you get that from the very first visit. For example, if a person is visiting your website, from there it will traverse you to the end. If the application is a Java application, it will traverse you there, to the Method level. So that linking and traversing is better in Dynatrace."
"The installation and configuration process are easy."
"The most valuable feature is the monitoring of resources."
"It is stable."
"The documentation is very good."
"The product is reasonably priced."
"The user interface is good enough."
"The solution effectively monitors network devices and servers."
"This is a good, stable network monitoring solution for devices."
"Hard to use for beginners, to setup and explore."
"It would help if Dynatrace allowed more features that work with metrics like Grafana or New Relic."
"I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to use from, which is good, but it can become confusing on how to proceed."
"JIRA integration should be enriched and more granular."
"Needs a greater meta data capture."
"Sometimes it is hard to find the right setting for what you want to change."
"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."
"I'd really like to see more dashboarding abilities. The ability to do workflows within dashboards, being able to start at a high level and click into it with custom dashboards. I think most of the time, we are creating our own custom dashboards, and I'd just like to see more ability with that."
"The technical support does not bother to respond."
"The product is old and not updated."
"I might like to see a better interface in the future."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The interface needs some work."
"The point system is not clear and clarity around this would improve our understanding of the system."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while WhatsUp Gold is ranked 44th in Application Performance Monitoring (APM) and Observability with 22 reviews. Dynatrace is rated 8.8, while WhatsUp Gold is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, PRTG Network Monitor and Nagios XI. See our Dynatrace vs. WhatsUp Gold report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
