We performed a comparison between eG Enterprise and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Enormous capability to monitor Citrix environments."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The GUI is nicer than all the other graphical interfaces out there."
"eG Enterprise has a single pane of glass for observability and monitoring."
"It gives good insight into inside of what's going on with Exchange."
"Single pane of glass to review status of the full environment."
"The more valuable feature of this solution is the Exchange feature."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"The most valuable feature is application monitoring."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Back-end configuration is not easy to implement."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The UI looks a little dated and could do with a refresh."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"The product does not explain why a problem occurred."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"The product needs to reduce its price."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"A lot of times, we have to do a lot of manual cleanups."
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eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 20 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. eG Enterprise is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our SolarWinds Server and Application Monitor vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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