ForgeRock vs NetIQ Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ForgeRock
Ranking in Access Management
5th
Average Rating
8.0
Number of Reviews
27
Ranking in other categories
Identity Management (IM) (6th), Customer Identity and Access Management (CIAM) (2nd)
NetIQ Access Manager
Ranking in Access Management
14th
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Web Access Management (3rd)
 

Market share comparison

As of June 2024, in the Access Management category, the market share of ForgeRock is 5.8% and it decreased by 3.7% compared to the previous year. The market share of NetIQ Access Manager is 0.8% and it decreased by 33.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
Unique Categories:
Identity Management (IM)
4.6%
Customer Identity and Access Management (CIAM)
16.4%
 

Featured Reviews

RAVI NELLUTLA - PeerSpot reviewer
Dec 29, 2022
Prompt support, reliable, and scalable
We are using ForgeRock for our CRM system In our company, we had some SQL legacy databases but with ForgeRock there is much more integration, including outside the system. The solution could improve by adding more advertising and marketing. I have been using ForgeRock for approximately one and…
Cassio-Silva - PeerSpot reviewer
Mar 17, 2023
Multi-Factor Authentication, stable, and extremely scalable
I use NetIQ Access Manager to protect one single application with Multi-Factor Authentication. The solution is deployed on both cloud and on-prem The Multi-Factor Authentication of NetIQ Access Manager has helped protect our organization. The most valuable features of NetIQ Access Manager are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The most valuable features of ForgeRock are social login and data protection."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"I like the intelligent authentication feature."
"We create and define the permissions and configurations for the users."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"There are lots of options to customize the solution to your needs."
"It's very easy to integrate with applications."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The single sign-on feature is excellent."
 

Cons

"The solution's documentation is not very good, and they do not give more details."
"Automatic Deployment needs improvement. it could be made easier."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The solution's deployment should be made easier."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"The application portal could be improved with more options and easier customization."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
 

Pricing and Cost Advice

"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"The pricing of the solution is fair but I do not have the full details."
"ForgeRock's pricing is more competitive than other products."
"ForgeRock is an expensive solution."
"Its price is comparable to other products in the market."
"It's a bit pricey and could be more competitive."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"The price of the solution is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
13%
Government
8%
Manufacturing Company
7%
Educational Organization
14%
Financial Services Firm
9%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What needs improvement with ForgeRock?
The solution's deployment should be made easier.
What do you like most about NetIQ Access Manager?
The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication.
What needs improvement with NetIQ Access Manager?
The number of legacy applications and classifications has room for improvement. Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more de...
What is your primary use case for NetIQ Access Manager?
I use NetIQ Access Manager to protect one single application with Multi-Factor Authentication. The solution is deployed on both cloud and on-prem.
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
No data available
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about ForgeRock vs. NetIQ Access Manager and other solutions. Updated: May 2024.
787,226 professionals have used our research since 2012.