We performed a comparison between Okta Workforce Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"Having a single sign-on to all our applications."
"The product’s most valuable feature is multifactor authentication."
"It offers very helpful support. The technical team is very helpful."
"A solution that's easy to use, stable, and reliable."
"We face no challenges in integrating the product with our legacy systems."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It's quite scalable."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"The solution can be quite expensive."
"Its pricing needs improvement."
"The initial setup can be complex at first."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"The stability could be better."
"We experienced some technical glitches that need to be resolved."
"There are some issues with the interface that can be improved."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"To add more value to this solution it needs to be more user-friendly."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The technical support could be better."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 59 reviews while Symantec Siteminder is ranked 15th in Single Sign-On (SSO) with 69 reviews. Okta Workforce Identity is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and CyberArk Privileged Access Manager, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, PingAccess, PingID and Microsoft Entra ID. See our Okta Workforce Identity vs. Symantec Siteminder report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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