We performed a comparison between Frontegg and Okta Customer Identity based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like the SSO, permissions and roles, multiple workspaces, and react login components."
"Their developers were always willing to meet even though we are in very different time zones."
"It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."
"The admin portal layer is super useful and saves valuable front-end development time."
"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."
"Every feature is multi-tenant by design, making different customer requests effortless to provide."
"The most valuable feature of this solution for most customers is access management."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"The solution has great multifactor authentication."
"The end user's ease of use is the most valuable feature."
"We can integrate two-factor authentication with the applications."
"There is no password hash saved on the cloud, which is the part that I like the most."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand."
"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."
"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."
"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP. "
"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."
"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."
"We're hoping to see more user management-related features, according to Frontegg's roadmap."
"I would like to see the provisioning simplified."
"All of the governance functionality and privileged account management could be improved."
"Users sometimes have difficulty getting verification codes."
"The product must be provided for free."
"The initial setup could be easier to do."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."
"This solution would be improved by adding biometrics features."
Earn 20 points
Frontegg is ranked 6th in Customer Identity and Access Management (CIAM) while Okta Customer Identity is ranked 5th in Customer Identity and Access Management (CIAM) with 13 reviews. Frontegg is rated 9.6, while Okta Customer Identity is rated 8.4. The top reviewer of Frontegg writes "Intuitive with reCaptcha integration and helpful technical support". On the other hand, the top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". Frontegg is most compared with Auth0, Descope and Microsoft Entra ID, whereas Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Microsoft Entra External ID, Auth0 and NEVIS nevisIDM. See our Frontegg vs. Okta Customer Identity report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
