We performed a comparison between Microsoft Entra Verified ID and Okta Customer Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Auth0, Omada, Ping Identity and others in Customer Identity and Access Management (CIAM)."I like the Microsoft Authenticator app since it comes with two-factor authentication."
"The solution has great multifactor authentication."
"There is no password hash saved on the cloud, which is the part that I like the most."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"The most valuable feature of this solution for most customers is access management."
"We can integrate two-factor authentication with the applications."
"The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand."
"Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"I must do two-factor authentication when I sign in from a different location. It creates friction. It's not personalized for the end user. I would like to see specific insights."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"Users sometimes have difficulty getting verification codes."
"I would like to see the provisioning simplified."
"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."
"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."
"This solution would be improved by adding biometrics features."
"The integration process takes a bit longer than we would want it to."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
Microsoft Entra Verified ID is ranked 7th in Customer Identity and Access Management (CIAM) with 1 review while Okta Customer Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 13 reviews. Microsoft Entra Verified ID is rated 6.0, while Okta Customer Identity is rated 8.4. The top reviewer of Microsoft Entra Verified ID writes "Offers single sign-on feature for business applications but needs to offer personalized insights ". On the other hand, the top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". Microsoft Entra Verified ID is most compared with Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Identity, Auth0 and Microsoft Purview Data Governance, whereas Okta Customer Identity is most compared with ForgeRock, Microsoft Entra External ID, Auth0, Frontegg and NEVIS nevisIDM.
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