We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"The interface is browser-based and simple, which is an advantage over other solutions."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"Webex is a reliable solution and has good video quality."
"Screen share is the most valuable feature."
"I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom."
"Great quality of sound, quality of pics and video."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"Overall the quality of the solution is very good."
"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."
"The solution is user-friendly."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"The sharing of cameras is limited to meeting organizers."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"I'd like to see a modernized user interface, something a bit more colorful."
"The product's price could be better."
"The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging."
"The accessibility of the share screen option provided by the product is an area of concern where improvements are required."
"Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection."
"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."
"Sometimes, the solution lags because of performance issues."
"The interface of Webex should be improved and it is difficult to find information."
GoToWebinar is ranked 18th in Virtual Meetings with 8 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. GoToWebinar is rated 8.4, while Webex is rated 8.0. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". GoToWebinar is most compared with Microsoft Teams and GoToMeeting, whereas Webex is most compared with Cisco Meeting Server, Skype for Business, TeamViewer, Zoom and PGi GlobalMeet. See our GoToWebinar vs. Webex report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
