We performed a comparison between TeamViewer and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"I have been satisfied with TeamViewer overall."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"This solution is straightforward to use."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"The product is quite stable. The performance is good."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"It is quite simple to set up."
"I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex. I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it."
"The product's initial setup phase was straightforward."
"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."
"The most valuable feature is that you can host presentations with a lot of attendees."
"One of the most valuable features of Webex was that it was easy to use and there were no hassles."
"The stability of the solution is the most important feature."
"I am completely satisfied with the tech support."
"It is a scalable solution."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"I would like to see TeamViewer support multiple platforms."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"It's pretty limited on the options they have."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"The scalability and voice quality attached to the solution are areas of concern where improvements are required."
"The high price of the product is an area of concern where improvements are required."
"I do not like emojis."
"Cisco could maybe make Webex more integrated and compatible with other platforms."
"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
"Sometimes, the solution lags because of performance issues."
"The solution could improve by having better integration with other platforms."
"The solution at times is not stable."
TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. TeamViewer is rated 8.6, while Webex is rated 8.0. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central, whereas Webex is most compared with Cisco Meeting Server, Skype for Business, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our TeamViewer vs. Webex report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
