We performed a comparison between HCL Notes and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The security and performance of the solution are good even though our platform is variable, except for the mail services."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"The product is very stable and scalable."
"It is easy to integrate the product with other services."
"The most valuable feature is the UI."
"The solution is practical, good interface, and performs well."
"HCL Notes is stable most of the time."
"The technical support services are good."
"The best features are that Exchange is very customer-friendly, its interface is self-explanatory, it doesn't hang, and it keeps evolving."
"Internal communication stability within Exchange is ensured by the stability of the internal network which is guaranteed by default."
"The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users."
"Provides unlimited storage for our mailbox."
"I find Exchange's basic mail features to be highly valuable."
"Microsoft Exchange is highly stable for the end-user systems. When we move to Office 365, it will be even more stable even. There's less administration required and it's very robust. We are really quite happy in using that."
"Support is very good."
"There is a chat component but it does not work properly."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"GUI and replication can be improved."
"I would like to HCL update Notes' development tool and make it more attractive like Microsoft Visual Studio and similar products. For example, there's a programming language that I used for my product Woodpecker called LotusScript. LotusScript has been available since around 1995. When LotusScript was released, it was like the original Visual Basic, but it has improved since then."
"I would like to see integration with other solutions."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"I'd like the archiving process to be faster."
"The default storage capacity is too small."
"One thing for improvement would be to have an offline version of Exchange available for use if our connection goes down."
"I think it could be more scalable."
"It is important to have the updated version for scalability."
"There is a lot of spam email that comes in, so they should add functionality to help fix this problem."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"After 2022, users of Microsoft Exchange have to migrate mailboxes to Microsoft Exchange Online, and what I'd like to improve is for Microsoft to publish more on-premise versions for customers using Microsoft Exchange. Having more security is another room for improvement in the solution, particularly for mailboxes that develop the Exchange Edge rule to protect internal mailboxes. What I'd like to see from Microsoft Exchange in the future is for Microsoft to still update the latest, existing version which is 2022. I'd like Microsoft to still push more cumulative updates for Microsoft Exchange 2022."
HCL Notes is ranked 7th in Email Applications with 12 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. HCL Notes is rated 8.0, while Microsoft Exchange is rated 8.4. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". HCL Notes is most compared with HCL Verse, HCL Domino, Google Workspace, Microsoft Exchange Online and Zimbra Collaboration, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and OpenText GroupWise. See our HCL Notes vs. Microsoft Exchange report.
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