We performed a comparison between Microsoft Exchange and Zimbra Collaboration based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Exchange and Zimbra Collaboration have a similar user rating regarding ease of deployment, pricing, and service and support. However, based on the reviews, Microsoft Exchange reviewers felt it was an overall better solution for medium to larger enterprises, whereas Zimbra Collaboration was a better solution for smaller businesses.
"Exchange's interface is good. All of our engineers like it and are accustomed to using it."
"It is a very stable tool...It is a very scalable tool."
"I like the logistics and the Microsoft protocol of reaching Outlook anywhere."
"The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time."
"The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules."
"It is easy to use and we can allow many users because now our users are scattered They over a wide area. We can use it from anywhere. That is the main benefit for us."
"Our customers are satisfied with the features included in Microsoft Exchange."
"One of the most valuable features of Microsoft Exchange is its security."
"The configuration is simple."
"The product is easy to set up."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The most valuable feature of Zimbra Collaboration is the cost."
"Good email solution and it's open-source."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"The most valuable feature of Zimbra Collaboration is email functionality."
"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
"The pricing could be better, and it could have an easier implementation."
"Microsoft Exchange could improve the price."
"When an update wants to come, it should just come maybe once or twice rather than having us deal with constant updating."
"The setup is difficult so could be easier."
"Microsoft Exchange could improve by being more secure. We are always looking to have more security."
"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"From a security point of view, Microsoft should enhance the new features. Technical support could also be better."
"Microsoft Exchange needs to improve how it handles and assigns policy and security."
"It does have a few bugs."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"There are some security issues."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"We have had an issue with security."
"File sharing permissions with Nextcloud integration need improvement."
"It is good and competent, but you have to pay for video and group chat features."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. Microsoft Exchange is rated 8.4, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange is most compared with KerioConnect, HCL Domino, Open-Xchange, IceWarp and HCL Notes, whereas Zimbra Collaboration is most compared with Open-Xchange, IceWarp, Google Workspace, KerioConnect and Microsoft Exchange Online. See our Microsoft Exchange vs. Zimbra Collaboration report.
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We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
