We performed a comparison between HCL Notes and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to integrate the product with other services."
"HCL Notes is stable most of the time."
"The solution provides great security."
"The product is very stable and scalable."
"The security and performance of the solution are good even though our platform is variable, except for the mail services."
"The initial setup was easy for me."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"I have found the interface to be user-friendly and the overall simplicity valuable features."
"We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good."
"The solution is easy to access, and you can bring your own device to access from anywhere."
"When you used to write to someone, you would often begin typing their name and their email address would appear; you would simply click and you would have the correct email address. That has been working for a while, but having the location address appear was a pleasant surprise. It was amazing."
"Microsoft Exchange Online is easy to use. You have a common storage where people can store documents. It also helps with version control."
"Exchange Online plays a significant role in our business. It controls all our emails, so we'd be in a lot of trouble if we didn't have that. It's an essential product."
"It's pretty reliable. We haven't had any issues with it."
"Stability has increased exponentially since 2010."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"Notes needs a major upgrade for the UI."
"GUI and replication can be improved."
"The loading time can be excessive."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"It is a heavy program and uses more resources than an email client should."
"The solution should have more integration with other platforms."
"The integration could be better if it could integrate well with other products and software."
"I couldn't delete an email account because it was identified as my primary account by the application."
"We would like to have more automation with Microsoft Exchange Online."
"The licensing price of the solution could be lower."
"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."
"I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."
"The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."
HCL Notes is ranked 7th in Email Applications with 13 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. HCL Notes is rated 8.0, while Microsoft Exchange Online is rated 8.6. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and Zimbra Collaboration, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and Microsoft Exchange. See our HCL Notes vs. Microsoft Exchange Online report.
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