We performed a comparison between IBM Datacap and IQ Bot based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Both Datacap Studio and Datacap Navigator are great features."
"It's a platform, not a configured application, so you can do what you want with it."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"The solution offers many features that are beneficial for customers."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"The solution automates manual data entry."
"What I found most valuable in IQ Bot is its stability because it's now getting very much stable. Automation Anywhere is continuously enhancing this product. Initially, while my team was doing the PDF automation training in IQ Bot, sometimes, the solution doesn't extract the data, but now, you can easily group the software in different folders and you can integrate with TaskBot easily. Another valuable feature of IQ Bot is data extraction. The solution makes it easy to fetch data and extract data from PDFs. Without IQ Bot, it's very tough to do PDF data extraction. Now, I can extract data from more than five hundred templates easily through the solution. I also like that IQ Bot has great functionality."
"The most valuable feature is the ease of use and the new feature that makes it possible to integrate the platform with Google."
"The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."
"IQ Bot has helped my organization transform digital documents and files into information to be processed."
"The ease that it provides in extracting vendor invoices, without having to configure them, was the reason for which we had gone with a solution."
"IQ Bot is easy to use compared to some of the other solutions out there."
"The single platform capabilities are most valuable. I don't need to go to another third-party such as Blue Prism or UiPath. They have all these other bolt-on solutions. It is a part of the Automation Anywhere platform. It is all integrated."
"The best feature is that we can extract data from an image. That's why Automation Anywhere implemented IQ Bot. Otherwise, you cannot extract data from an image. Nowadays, every industry is scanning invoices and uploading them to some website or storing them on some shared drive. IQ Bot can do data extraction from the PDF format and the JPG format."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."
"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."
"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."
"Lacks sufficient flexibility in identifying a wider variety of documents."
"IQ Bot uses an API OCR engine. At times, they can't accommodate some text in Korean. Also, Korean characters are not cognitive at times."
"The solution's predictive model can be improved in terms of accuracy."
"We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them."
"The quality of the service needs to be improved."
"There are issues with the technology identifying a signature."
"The solution requires 32GB RAM."
"I know that Automation Anywhere just said that IQ Bot 11 and higher versions are ready to extract the documents with less than 300 DPI, however, this is not true. I never could work with documents with less than 300 DPI."
IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews while IQ Bot is ranked 2nd in Intelligent Document Processing (IDP) with 48 reviews. IBM Datacap is rated 7.6, while IQ Bot is rated 7.6. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of IQ Bot writes "User-friendly and code reusability feature for efficient utilization of existing code repositories". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture, whereas IQ Bot is most compared with ABBYY Vantage and UiPath Document Understanding. See our IBM Datacap vs. IQ Bot report.
See our list of best Intelligent Document Processing (IDP) vendors.
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