We performed a comparison between IBM Kenexa and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"The most valuable features are that we can upload documents and download them on demand."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"IBM Kenexa is fairly stable. We don't have any downtime."
"HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources."
"It has the best data management features."
"All our employee data, like performance and payroll, is managed through SAP HCM."
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"When you maintain your data in SAP, you can generate any kind of HR report with one click."
"The valuable features of SAP HCM include managing employee data from hiring to retirement."
"The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module."
"Customers can create custom infotypes to store any custom data points."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"I would not recommend IBM Kenexa to others."
"It needs to update its reporting and analytics tools."
"I would like to have a better and more user-friendly interface."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
"It needs a lot of end user training as it is not intuitive at all."
"The product's license is very expensive."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"We find some challenges in the integration between SAP HCM and SAP SuccessFactors."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"System usability is a challenge."
IBM Kenexa is ranked 16th in Benefits Administration with 30 reviews while SAP HCM is ranked 4th in Benefits Administration with 48 reviews. IBM Kenexa is rated 7.6, while SAP HCM is rated 7.6. The top reviewer of IBM Kenexa writes "Suitable for larger-scale companies aiming to streamline and automate their processes digitally". On the other hand, the top reviewer of SAP HCM writes "Allows you to generate reports, easy integration and offers out-of-the-box support". IBM Kenexa is most compared with SAP SuccessFactors, HR Software Solutions and Workday, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and PeopleSoft. See our IBM Kenexa vs. SAP HCM report.
See our list of best Benefits Administration vendors and best Talent Management vendors.
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