We performed a comparison between IBM MaaS360 and Jamf Connect based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Conditional access has helped us tailor and enforce our security policies in the mobile space."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"It's really easy to access."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"As the solution is a software as a service, the scalability is unlimited."
"The solution has reduced the risk of security breaches by 30%."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The implementation phase of IBM MaaS360 was pretty easy."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"It can change policies based on geolocation or schedules."
"It is a stable solution."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"I would rate the product's scalability an eight out of ten."
"It's a good and stable tool, so you should use it if you have a need."
"The solution is scalable."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"Microsoft Intune needs to improve the initial login process."
"There should be more focus on mobile device security and integration."
"The UI is not user-friendly and has room for improvement."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"User interface is basic and not very intuitive."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"Can be added process of export/import environment configuration to simplify any migration processes."
"Local technical support would be helpful."
"The look needs to be updated and it could be simpler to use."
"The reporting and alerting could be improved."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The configuration could be faster."
"The solution needs to improve its licensing."
"The solution’s technical support is bad and should be improved."
"The solution's UI could be more user-friendly for the setup process."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"The logs are an area with a shortcoming."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"Overall, there is a lack of consistent experience sometimes with some of their features."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Jamf Connect is ranked 8th in ZTNA as a Service with 10 reviews. IBM MaaS360 is rated 7.8, while Jamf Connect is rated 9.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". IBM MaaS360 is most compared with SOTI MobiControl, VMware Workspace ONE, Jamf Pro, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Jamf Connect is most compared with Zscaler Zero Trust Exchange, Prisma Access by Palo Alto Networks, Netskope Private Access, VMware Workspace ONE and Verimatrix XTD.
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