We performed a comparison between IceWarp and KerioConnect based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution has a very good log-in to the UI when compared to other solutions."
"The groupware module is the most valuable feature."
"An effective, functional, very good tool for controlling resources."
"It has great communication capabilities for team chatting and web conferences."
"IceWarp has multiple applications that are easy to use for many people."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."
"The user interface is good."
"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
"It's relatively simple to use."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"We have contacted technical support a handful of times and received some assistance."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Our customers sometimes have problems receiving mail."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."
"I would like to see better support from their support team."
"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"The search and archiving documentation capabilities need to be stronger."
"Having a native Outlook map integration would make Kerio Connect better."
IceWarp is ranked 6th in Email Applications with 15 reviews while KerioConnect is ranked 9th in Email Applications with 8 reviews. IceWarp is rated 8.6, while KerioConnect is rated 6.2. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of KerioConnect writes "Basic and simple to use but lacks connectivity with the CRM". IceWarp is most compared with Google Workspace, Microsoft Exchange, Zoho Mail, Zimbra Collaboration and Microsoft Exchange Online, whereas KerioConnect is most compared with Microsoft Exchange, Zimbra Collaboration, Microsoft Exchange Online, Google Workspace and Open-Xchange. See our IceWarp vs. KerioConnect report.
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