We performed a comparison between IceWarp and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its price is the most valuable. It is definitely one of the lowest price solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The solution's voice services work well for our company."
"The solution has a very good log-in to the UI when compared to other solutions."
"It has great communication capabilities for team chatting and web conferences."
"An effective, functional, very good tool for controlling resources."
"IceWarp has multiple applications that are easy to use for many people."
"It's scalable and stable."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The configuration is simple."
"The solution is easy to implement."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The web interface is powerful and easy to use."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"The most valuable feature of Zimbra Collaboration is the cost."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"The product must be more customizable."
"The installation is not straightforward, it can take two days for the full implementation."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"There are some security issues."
"It would be great if a group chat feature were created to allow for a team environment."
IceWarp is ranked 6th in Email Applications with 15 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. IceWarp is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". IceWarp is most compared with Google Workspace, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, Google Workspace, KerioConnect and Microsoft Exchange Online. See our IceWarp vs. Zimbra Collaboration report.
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