KerioConnect vs Microsoft Exchange Online comparison

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2,406 views|1,432 comparisons
50% willing to recommend
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5,567 views|4,067 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between KerioConnect and Microsoft Exchange Online based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed KerioConnect vs. Microsoft Exchange Online Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful.""It's relatively simple to use.""What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server.""The user interface is good.""The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.""The most valuable features are its ease of use, excellent pricing, and it is platform agnostic.""We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks.""We have contacted technical support a handful of times and received some assistance."

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"The most valuable feature is the cloud environment.""Exchange Online doesn't just do email, it allows for collaboration with inbuilt chat and calling facilities and document sharing.""I enjoy not having to maintain the local infrastructure, local servers, local whatever. You use the software and don't have to worry about the details.""The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage.""It's pretty reliable. We haven't had any issues with it.""The features of Microsoft Exchange Online are very intuitive and well-built, keeping the user experience in mind. The usability and the accessibility are the best aspects of this solution.""Message trace is the most valuable feature of the product.""The best part of this solution is the security it offers."

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Cons
"Having a native Outlook map integration would make Kerio Connect better.""The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one""It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case.""You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc.""Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason.""We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications.""The search and archiving documentation capabilities need to be stronger.""I would like to see better support from their support team."

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"The solution’s technical support could be improved.""Migration can be an issue if you do not have a good audit process.""The solution should have a stand-alone application instead of us having to go through an internet browser.""I would rate Exchange Online's stability eight out of ten - it has room for improvement.""I have found that Microsoft has vulnerabilities when it comes to Exchange Online. It has become the port of a lot of hacker attacks.""We would like to have more automation with Microsoft Exchange Online.""Exchange Online's scalability could be improved.""I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities."

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Pricing and Cost Advice
  • "The pricing is about $3 per mailbox per month."
  • "The price of Kerio Connect is better when comparing it to others solutions."
  • "The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
  • More KerioConnect Pricing and Cost Advice →

  • "I have no opinion."
  • "Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."
  • "It is a reasonable solution."
  • "In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
  • "I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
  • "The price is a bit high. It is especially expensive in the Indian market."
  • "We have a license per user scenario."
  • "The pricing is a bit more expensive than other solutions."
  • More Microsoft Exchange Online Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.
    Top Answer:KerioConnect is cheaper than Google, Microsoft, or Zoho.
    Top Answer:You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc.
    Top Answer:The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track… more »
    Top Answer:Microsoft Exchange Online is very expensive. While it might seem a bit expensive, the benefits outweigh the cost for us. We wouldn't consider changing unless absolutely necessary. We pay yearly. It's… more »
    Top Answer:The price could be an area of concern for many, but I do feel I'm getting value for what I'm paying for.
    Ranking
    8th
    out of 24 in Email Applications
    Views
    2,406
    Comparisons
    1,432
    Reviews
    2
    Average Words per Review
    864
    Rating
    7.0
    2nd
    out of 24 in Email Applications
    Views
    5,567
    Comparisons
    4,067
    Reviews
    49
    Average Words per Review
    380
    Rating
    8.7
    Comparisons
    Also Known As
    Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
    Learn More
    Overview

    Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.

    Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
    Sample Customers
    Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
    Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider11%
    Government10%
    Educational Organization8%
    REVIEWERS
    Manufacturing Company14%
    Computer Software Company12%
    Government10%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government9%
    Comms Service Provider8%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business78%
    Midsize Enterprise22%
    VISITORS READING REVIEWS
    Small Business47%
    Midsize Enterprise15%
    Large Enterprise38%
    REVIEWERS
    Small Business40%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    KerioConnect vs. Microsoft Exchange Online
    May 2024
    Find out what your peers are saying about KerioConnect vs. Microsoft Exchange Online and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    KerioConnect is ranked 8th in Email Applications with 8 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. KerioConnect is rated 6.2, while Microsoft Exchange Online is rated 8.6. The top reviewer of KerioConnect writes "Basic and simple to use but lacks connectivity with the CRM". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". KerioConnect is most compared with Microsoft Exchange, Zimbra Collaboration, IceWarp, Google Workspace and Open-Xchange, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and HCL Notes. See our KerioConnect vs. Microsoft Exchange Online report.

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    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.