We performed a comparison between Impartner PRM and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Allbound, Impartner Software, PartnerStack and others in Partner Relationship Management (PRM)."I like the fact that I can go into Allbound and quickly update what I need to update. And I like that when we have a new initiative, something that is really important for our partners to understand, I can feature it in different places on the portal."
"What I like about the solution is that they have a fast channel of communication for the customer. For every deal, you create a template prospect page, which I found useful in Allbound. You can create a specific page for an end customer or partner, and you can share it with them where they can see playbooks or download some documents created in advance. You have the possibility to see how many times the end customer or partner opened the page that you created. It's like a landing page coded with specific information."
"The most valuable feature is deal registration. We track, contribute, and monitor our leisure line activity through our deal registration process. This allows us to partner with others, submit register, and co-sell deals easily. We always look for new opportunities to engage with our partners."
"The self-serve deal registration is excellent; companies can register for deals themselves, and the process is managed through our system."
"Content management is most valuable because it's the one that I use the most and the one I'm pleased about."
"What is our primary use case? Allbound is a partner relationship management tool. We use Allbound to manage content resources, playbooks, commissions, etc. Our enablement schedule is exclusively posted in Allbound. We're also evaluating Allbound's Marketing Development Fund module. We have around 150 users in multiple locations. How has it helped my organization? Business partners are critical for achieving growth, so a PRM solution is essential. It creates a platform for partners to deal with us and access work. They can register an account, log into Allbound, and get a commission. Partners can see important announcements and look at the playbooks. The number of partners has increased significantly, and partner engagement has improved by 10 to 20 percent. Business partners can filter and customize the profile set for them. We can log their activity to see what they have been using. That's a helpful feature we haven't leveraged much because most of our partners sell a whole suite of products. As we evolve and get more partners who specialize in a particular industry or subsection of our product, we will need to add the option to allow partners to filter the most relevant content. Customizing content isn't too difficult or easy. You need to build a case and send it to the Allbound team. We must schedule a call, and it might take one or two sessions to implement customization. Hypothetically, Allbound enables partners to rebrand white-labeled collaterals, but our company policy doesn't allow it. Allbound's Channel Insights feature gives us actionable intelligence on partner engagement. We use it weekly, and we've implemented some custom modules we developed in-house for the partners. That's all listed in Allbound's Channel Insights section, where we can see the number of partners, usage, and activity in the last 30 days. Using Channel Insights, we realized that a partner wasn't using our labels and wasn't engaged, so we started hosting training sessions to increase engagement. What is most valuable? I like Allbound's ease of use. For example, we have been implementing Allbound's Market Development Funds module. It's intuitive and easy for the partners. If the partners want to see which commissions have been paid, that information is readily accessible."
"The most valuable feature is definitely the deal registration component and the fact that it is reflected on the dashboard. It's nice that our partners have visibility into where the deals they submit stand, in terms of the sales process..."
"Since launch, our most valuable feature has been getting individual users to sign up and use our deal registration program, as well as providing a place to see all of our events globally."
"The solution has helped us improve all across the board. Everything that we did before PRM was a one-off. We shared the content back and forth through emails. Whenever there was a scope for training or enablement, a mail would be sent on the same. The solution has helped us scale where partners could use opportunities to get trained on our services and products."
"I would recommend that others interested in the solution use it because it provides a user-friendly setup process. It's easy to navigate through the setup process."
"Salesforce's user interface is easy to use, and the reporting is good. It worked well with Excel, so I was okay with it. I don't know about integration with any other software because I didn't have to deal with them."
"The most valuable features are performance and integration."
"The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good."
"I can see activity per customer. I can find out quickly and easily who was the last person I talked to, when it was, and what we were talking about."
"Our use case within the organization covers the entire cycle from lead generation, demand planning, and opportunities to realization and closure. For our clients, Salesforce is used more to plot the cycle from products to cash and lead to revenue. They mostly build offers and pricing quotations in the Salesforce environment through their field marketing agents."
"The user interface is pretty simple."
"The most valuable features of Salesforce Sales Cloud are opportunity management and metric integration."
"This is a stable product."
"Some of the integration and some of the content management could be a little bit better. They are working on some of the areas."
"On the design side, there could be some more updates to make it look a little bit more modern. We right now use the classic dashboard, but we're switching to the minimal dashboard that's available to try and make the UI look a little bit prettier for our partners. In the design area, there could definitely be some improvements that partners would appreciate."
"The user interface for admins could be a little bit better. Something that we appreciate a lot is that Allbound has increased some of the functionality that admins can do. That's good. But in terms of the user interface, there are still some improvements that can be made. Also from the user's perspective, the UI can be improved."
"I would like to see more features for tracking training progress and quizzes. The progress report that Allbound generates isn't very helpful. I want to track how far a user has completed and who has or hasn't restarted. We are using a third-party platform for training purposes, especially enablement purposes. The progress reports and analytics are very powerful, and we'd like to see something along those lines. Allbound has certification, but it's missing some things from a certification point of view that are available in other products."
"I wish Channel Insights had more intelligence where it not only provides data and stats but also offers more analysis and an extra layer of intelligence on the data that it has."
"Allbound could have more localization and customization. The templates work well, and maybe they don't want to target large enterprises by design. The solution is geared toward small and medium-sized enterprises, but they could allow more localization and deeper customization. Allbound is broad, but it could be deeper."
"They need to improve its reporting capabilities. They don't have all the possibilities to drill down in reporting."
"They could provide a bit more user and technical training to our team. If I were able to really control the workflows in Allbound, with more of the expertise that they have, I could configure it to be a bit more responsive to our needs."
"I would like to see some easy ways in retrieving reports, data analytics, etc. The solution needs to be more specific from the data reporting perspective. It would make it easier to drill down by specific partners. It would be interesting to see some integrations and partnerships for the solution where they could make use of the account mapping tools."
"It would be helpful to have an improved reporting tool in the solution."
"Salesforce is a powerful tool and you need specialists to create or to develop new functionalities. It is a difficult platform to learn to manage and you need years to know the whole product."
"When importing from other apps, it gets messy."
"The solution could improve the partner management and communities. For the enterprise licenses, we have the help, but it should also be extended with the features to the partner community."
"The areas revolving around archiving and backup in Salesforce Sales Cloud are not as advanced as some of the other solutions in the market."
"The solution's customer support is not so good."
"Sales Cloud could improve in areas such as AI integration, particularly for templates."
"In the next release, I would like to see more integration."
"There are also certain restrictions on the reports in terms of the number of records. Ideally, that should be removed."
Impartner PRM is ranked 2nd in Partner Relationship Management (PRM) with 2 reviews while Salesforce Sales Cloud is ranked 2nd in CRM with 101 reviews. Impartner PRM is rated 8.6, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Impartner PRM writes "A stable and scalable solution for improving partner activity". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Impartner PRM is most compared with Salesforce PRM, impact.com, ZINFI PRM and PartnerStack, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
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