We performed a comparison between Infor CloudSuite and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The product's most valuable feature is production planning. It is one of the core features."
"It is a complete wave management system to increase processing efficiency."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"It is a scalable solution."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"I have found Salesforce Sales Cloud to be stable."
"It is an open the platform with API integration with other systems. Salesforce, it is not a software. It is very famous and available. When you are creating leads, generating leads, opportunities, it is wonderful in the reports as well. Dashboards are amazing."
"The most beneficial aspect of Salesforce Sales Cloud is my development life cycle will have been shortened."
"Salesforce is a very powerful tool which helps us to build that through tools like Process Builder or Flows, or even write code to achieve these scenarios."
"The type of customization that comes with Salesforce CRM gives me a lot of liberty and ease of access to add any information that I wish to add. For example, the name, email ID, designation, the name of the decision maker, when the client joined the company, and the amount of influence he will have on the product."
"I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting."
"The most valuable features are the reporting and the custom codes."
"The automation of Salesforce Sales Cloud makes the process very easier to focus on leads and converts them automatically to accounts, contacts, and opportunities."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Pricing is always an area where there is room for improvement."
"The solution's support service could be better."
"They could include marketing automation for the product."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"It takes time to properly learn what the product can do."
"I think the user experience could be improved. I would like the user interface to be a bit more user-friendly and modern."
"The solution's customer support is not so good."
"I don't like the way parent-child relationships work in transactions between records in Salesforce Sales Cloud. NetSuite is a little bit more user-friendly in that sense. Salesforce Sales Cloud requires that you build everything from scratch. I don't like that. It leaves a lot of thinking and solutions to the consultants and the process is more prone to errors."
"I would love Salesforce to keep on committing and building out what they call flows. It's their point-and-click version of coding. You don't have to be a coder to create essentially what a developer would have to normally, which is a great feature, but it could still be improved upon."
"The scalability could improve by a small amount."
"Salesforce Sales Cloud needs a more user-friendly interface."
"The deployment of data from the development environment to production is also a weaker point because their solution is not powerful."
"I would like if Sales Cloud had the flexibility to create or edit the forms used to submit requests. Right now, they're fixed, and users can't edit them. Only administrators have editing privileges, so it takes too long to make changes."
Infor CloudSuite is ranked 19th in CRM with 13 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 100 reviews. Infor CloudSuite is rated 8.0, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, IBM Maximo and Microsoft Dynamics 365 Business Central, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
