We performed a comparison between Infor CloudSuite and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"It is a scalable solution."
"It is a complete wave management system to increase processing efficiency."
"The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The customization capabilities of CloudSuite Industrial are also there."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The initial setup is easy."
"It is easy to use, and it works very well for small-scale companies."
"The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly."
"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions."
"The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"They could include marketing automation for the product."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The platform's distribution features need enhancement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"It takes time to properly learn what the product can do."
"The solution's support service could be better."
"The price of Microsoft Dynamics 365 Business Central could be reduced."
"It could be more stable."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"The solution is not best suited for larger-scale businesses."
"The tool needs to work on reporting issues and user interface."
"The formulas in Power BI could be simpler. Sometimes, it's difficult to figure them out, but I am part of a lot of communities that work with us, so we help each other."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Infor CloudSuite is ranked 14th in ERP with 13 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Infor CloudSuite is rated 8.0, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, IBM Maximo and Workday, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Epicor ERP. See our Infor CloudSuite vs. Microsoft Dynamics 365 Business Central report.
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