We performed a comparison between iServer and Visual Paradigm based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Tech support is very responsive. They solved issues within a prompt response time."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The initial setup is easy."
"This is a flexible tool compared to some other solutions."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"I have to think less with this solution. It's simple."
"Good and effective reporting features, which help in decision making."
"I like the structure. I can see the diagrams and everything I created."
"What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me. I also find the bridging feature in the tool valuable."
"What I found most valuable in Visual Paradigm is diagramming. I had a great user experience as diagramming in the tool is easy and convenient, even for complex diagrams or models. Visual Paradigm is the perfect tool for me, and I prefer it over Sparx Systems Enterprise Architect. Visual Paradigm is better for collaboration if you consider, for example, versioning, so this is another valuable tool feature that's simple and embedded in the solution. In Visual Paradigm, it's also easy to set up the project with team members and collaborate, and it's also a pro of the tool."
"Stable design software with multiple functions and features. It's simple to install and easy to use."
"The initial setup is straightforward."
"The pricing model is attractive."
"The solution is very user-friendly. It's easy to just open it and start working."
"I like the fact that this solution is complete."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"There could be features for process mining, process simulation, and analytics."
"More visualization techniques and ways to report the data might be helpful."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"Cannot see which activities are control activities."
"I haven't used this solution long enough to know what areas could be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"There are other solutions out there that have a better user interface."
"I would like to see something for visualizing innovation work maps."
"From time to time, we experience some troubles when we work as teams."
"The solution can improve by updating the user interface, and graphics."
"For me, what needs improvement in Visual Paradigm is the limited features included in the $99 license, which is the cheapest option. If more features could be included in the cheapest licensing package, Visual Paradigm would be better, especially for businesses that have a limited budget for buying software."
"The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges."
"Visual Paradigm can improve by having better process mining tools and model integration."
"The solution can be heavy on resource usage."
"There is room for improvement in the licensing model. I would suggest implementing country-specific pricing, as many other products in India do. This would make Visual Paradigm more affordable and accessible."
iServer is ranked 13th in Business Process Design with 15 reviews while Visual Paradigm is ranked 7th in Business Process Design with 25 reviews. iServer is rated 7.2, while Visual Paradigm is rated 8.0. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visual Paradigm writes "Very flexible and easy to use with a good pricing model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, Visio and MEGA HOPEX, whereas Visual Paradigm is most compared with Sparx Systems Enterprise Architect, Visio, Lucidchart, Bizagi and No Magic MagicDraw. See our Visual Paradigm vs. iServer report.
See our list of best Business Process Design vendors.
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