We performed a comparison between SolarWinds Server and Application Monitor and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SolarWinds Server and Application Monitor offers comprehensive monitoring capabilities, easy infrastructure dependency mapping, and is easy to use. While ITRS Geneos is highly customizable and provides real-time data monitoring, it lacks features such as code-level monitoring, cloud-based monitoring, and a mobile app. The initial setup for ITRS Geneos can be complex and require direct onsite support for several weeks, while SolarWinds Server and Application Monitor has an easy initial setup. Overall, SolarWinds Server and Application Monitor is a valuable tool for improving server and application performance and provides a positive ROI for users, making it the preferred solution.
"The great advantage of this tool is real-time monitoring."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"I always appreciate Geneos's stability and ease of use."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"Identifying the problem statement is easy."
"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"The ITA, the post-incident analytics, could be improved."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"One area that could benefit from improvement is its performance"
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"This product has no real downside unless they fail to continue development of its capabilities."
"The setup was complex. We had local support to assist us."
"The product does not explain why a problem occurred."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
ITRS Geneos is ranked 12th in Application Performance Monitoring (APM) and Observability with 57 reviews while SolarWinds Server and Application Monitor is ranked 17th in Application Performance Monitoring (APM) and Observability with 38 reviews. ITRS Geneos is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our ITRS Geneos vs. SolarWinds Server and Application Monitor report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
