We performed a comparison between Ivanti Neurons Patch for Intune and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"Both in terms of features and operations, this is a good solution."
"The most valuable features are device management and support for upgrading applications."
"We can set a maintenance window and push the patch."
"I like the product's Peer to Peer patching feature."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"It is very easy to use, as well as extremely efficient and accurate."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"This solution makes it easy to control assets and upgrade all types of software."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"There is ease of use, and its pricing was a driving factor."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"The product's support and configuration need to improve. It needs to be more scalable."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"I would like to have better support for the application."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
More Ivanti Neurons Patch for Intune Pricing and Cost Advice →
More Quest KACE Systems Management Pricing and Cost Advice →
Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Ivanti Neurons Patch for Intune is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, ManageEngine Patch Manager Plus, Ivanti Security Controls and BigFix, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Fortinet FortiClient. See our Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management report.
See our list of best Patch Management vendors.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.