We performed a comparison between BigFix and Ivanti Neurons Patch for Intune based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is unbelievably scalable."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"What I like most is that it is a powerful solution."
"BigFix is easy to use."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"It is very easy to use, as well as extremely efficient and accurate."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"I like the product's Peer to Peer patching feature."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"We can set a maintenance window and push the patch."
"The most valuable features are device management and support for upgrading applications."
"Both in terms of features and operations, this is a good solution."
"I would like to see SDK for Web UI included in the next release."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"They need better integration."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"The product lacks AI, ML, and IIT."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"I would like to have better support for the application."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"The product's support and configuration need to improve. It needs to be more scalable."
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BigFix is ranked 3rd in Patch Management with 91 reviews while Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews. BigFix is rated 8.6, while Ivanti Neurons Patch for Intune is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, ManageEngine Patch Manager Plus and Quest KACE Systems Management. See our BigFix vs. Ivanti Neurons Patch for Intune report.
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