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Read 266 Jira reviews
4,529 views|3,022 comparisons
91% willing to recommend
monday.com Logo
11,634 views|3,780 comparisons
98% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 25, 2023

We compared Jira and Monday based on our users’ reviews of Project Management Software. After reading the collected data, you can find our conclusion below.

  • Ease of Deployment: Monday has a quick and easy initial setup with plenty of support available, while Jira's setup can be more complicated depending on the project and company size. Both solutions require little maintenance and an admin or a dedicated team to ensure a smooth operation.

  • Features: Monday offers valuable features like global search, scalability, affordability, and automation capabilities, including tagging and notification features, shared boards, forms, and dashboards. Jira excels in IT ticketing, knowledge management with Confluence, and reporting capabilities, along with metrics, team collaboration, and easy navigation. Monday needs improvement in user administration and automation rules, while Jira requires a streamlined interface, better compatibility, improved reporting, and additional features like Behavior Driven Development and Markdown.

  • Pricing: Monday offers competitive pricing based on team size, with a reasonable setup cost. In contrast, Jira's pricing and licensing vary depending on the number of users and required add-ons, with mixed views on its affordability. While some consider Jira cost-effective for small companies, others suggest lowering prices for improved competitiveness. Regarding ROI, Monday provides non-monetary benefits like time and resource savings, improved team collaboration, and accurate task completion. Jira's ROI focuses on qualitative benefits, but it is still in development.

  • Service and Support: The customer service of Monday is highly regarded for being responsive and useful, but some users feel let down by the absence of individualized support choices. On the other hand, Jira's support has positive and negative experiences, with the community FAQs being viewed as beneficial.

Comparison Results: Users prefer Monday over Jira for project management because of its user-friendly interface, affordability, and better customer service. Jira has valuable features but needs improvement in user interface and reporting capabilities. Technical support for Jira ranges from satisfactory to needing improvement. Monday.com is praised for collaboration capabilities, customizability, and ease of use. It is considered a cost-effective solution that can improve organizational goals and efficiency. Jira is considered the preferred option when it comes to IT ticketing solutions.

To learn more, read our detailed Jira vs. monday.com Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution focuses on lean methodology which we have found useful and it can also be used on any device.""The flexibility to create different flows is most valuable.""I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use.""The most valuable feature of Jira is the project package for development.""Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian.""The ordinary user has an interface that is very clear.""Jira can track projects, time management of assignments, and keep everything on schedule. The performance of the solution is good.""The integration between Confluence and Jira, along with Jira's ticketing system, is a valuable feature the product offers its users."

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"The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs.""Monday is the perfect time management tool.""I love the ability to communicate within the app itself by leaving comments.""We also love that Monday talks with Mailchimp so we can always stay connected with people.""Creating super-smart to-do lists, intern management, and sales leads lists has been huge.""The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate.""The feature which I found most valuable is the "My Work" section.""The ability to track dates and times we need cases to be completed has been of great use to my firm."

More monday.com Pros →

Cons
"The reporting needs to be better.""It is not intuitive.""I would like to see more robust release management within the tool.""It can have a more high-level view of portfolios. It has quite detailed views, but I would like a high-level view of portfolios. We want to integrate Jira with Microsoft Active Directory, and I don't know how easy or hard it is going to be. I don't know if Jira supports this. We are starting that integration in the last quarter of this year. I hope to find all the required tools for this integration.""As the solution is highly configurable, it has very poor governance.""It is a bit harder for management or the business partners. I used to search the Atlassian Community online for some troubleshooting issues and I think there were some issues that seemed to not be a big problem for other similar applications, like Microsoft Teams, that were not considered by Jira.""There's a really steep learning curve for configuration.""Sometimes, it is slow and hangs. We faced some stability issues where JIRA was down for a day. Also, we have lost some of our comments made in the JIRA because of downtime."

More Jira Cons →

"Automation is often glitchy for us. Maybe we have too many automations set up?""It would be helpful if there were a little more flexibility with user numbers and the ability to add guests for a period of time.""When replying to colleagues, it would be useful to see the formatting options (bold, bullets, etc.).""There are a lot of ways that monday.com does not work, for example, when it comes to HRMS. A particular employee can't apply for leave or check the status of a leave request or check his 401(k) status. Those are things that are missing in monday.com.""The new Apple Mac Book Pro lineup was launched more than two years ago and still, this platform is not compatible with the Mac App.""They need to improve the user interface of the automation/integrations.""Perhaps a nice Outlook plugin to copy tasks from Outlook would be beneficial. The same could work on Gmail.""One thing that would be cool is if Monday had a chat feature."

More monday.com Cons →

Pricing and Cost Advice
  • "It is very cheap if you forego the local instance and stick to the cloud."
  • "The licensing model is annoying. They nickel and dime you."
  • "It does not cost that much."
  • "Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
  • "I understand JIRA is quite expensive."
  • "We feel that the product is a good value for the cost."
  • "Licensing is on a monthly basis, and it is based on what you use."
  • "To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
  • More Jira Pricing and Cost Advice →

  • "I wasn't involved with the licensing, but I believe it's negotiable."
  • "The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
  • "The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
  • "Fees are paid monthly per user."
  • "The price is reasonable for the number of users we have."
  • "I am using its free version."
  • "We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
  • "monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."
  • More monday.com Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Netanya Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it… more »
    Top Answer:The product's initial setup phase was straightforward.
    Top Answer:Mostly, the sub-items in the organization of the project are areas where improvements are needed. Though it offers full customizability, the table is an area where the product's performance is not… more »
    Ranking
    Views
    4,529
    Comparisons
    3,022
    Reviews
    25
    Average Words per Review
    511
    Rating
    8.4
    Views
    11,634
    Comparisons
    3,780
    Reviews
    125
    Average Words per Review
    730
    Rating
    9.4
    Comparisons
    Microsoft Azure DevOps logo
    Compared 29% of the time.
    IBM Rational DOORS logo
    Compared 8% of the time.
    OpenText ALM Octane logo
    Compared 7% of the time.
    Rally Software logo
    Compared 6% of the time.
    Polarion ALM logo
    Compared 5% of the time.
    Wrike logo
    Compared 16% of the time.
    Asana logo
    Compared 14% of the time.
    Microsoft Dynamics CRM logo
    Compared 11% of the time.
    Zoho CRM logo
    Compared 8% of the time.
    SAP CRM logo
    Compared 3% of the time.
    Also Known As
    Jira Software
    DaPulse
    Learn More
    Overview

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    Monday.com is a project management solution used for CRM, task tracking, managing projects across multiple disciplines, and maintaining continuity of service for clients and team members. Its most valuable features include global search, scalability, stability, flexibility, affordability, user-friendliness, and task management features. The solution is also praised for its ease of use, adaptability, and automation capabilities. Monday.com has improved efficiency, provided automatic reminders and dashboards for executives, allowed for better collaboration, and reduced paper usage. It has helped organizations to be more organized and improve communication.

    monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:

    • Allows teams to define workflows

    • Adapts to changing demands

    • Establishes transparency

    • Allows for collaboration

    • Eliminates manual grunt work

    monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.

    Here are a few examples of how monday.com software can be put to good use:

    • Marketing pipelines
    • Recruitment procedures
    • Video production planning
    • Tracking progress
    • Product timelines
    • Business management
    • Design planning
    • Bug tracking
    • Event planning
    • Construction planning

    monday.com Features

    monday.com has many valuable features. Some of the most useful ones include:

    • Customized workflows
    • Task prioritizing
    • File sharing
    • Drag-and-drop
    • Context-aware communication
    • Progress and milestone monitoring

    The most popular key features include:

    • Work scheduling: monday.com’s Workload feature allows you to accurately assign and schedule team members at any given time. Check who's available and who isn't so you may reschedule or reassign work as needed to meet all of your project deadlines.
    • Tracking time for tasks: It's crucial to know where your time goes, especially if you're invoicing clients by the hour. Greater work precision is achieved by having a clear grasp of how much time is spent on each task because you’re able to make more informed decisions about how you spend your time.
    • Automated processes: Automations eliminate the need for manual labor in the completion of repetitive tasks.
    • At-a-glance dashboards: Dashboards are an excellent method to quickly see what's essential. They make it simple to gather useful information, manage project progress, predict effort, and keep track of budgets. They also keep your team focused and engaged on the high-level objectives that drive progress.
    • Integration with external tools: With two-click integrations, you can easily make monday.com your primary work hub. Integrate popular external apps like Jira and Slack, as well as Gmail and Mailchimp, to optimize your workflow even further.
    • Varied options for viewing data with Views: monday.com provides a number of ways to examine the data in your boards, including Gantt Chart View for project plans and Chart View for progress tracking. Views helps you to take a fresh perspective on things and obtain crucial insights that you might not have gotten otherwise.

    Reviews from Real Users

    monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:

    Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”

    Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”

    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm18%
    Manufacturing Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Educational Organization43%
    Financial Services Firm8%
    Manufacturing Company8%
    Computer Software Company7%
    REVIEWERS
    Marketing Services Firm17%
    Non Tech Company9%
    Manufacturing Company7%
    Media Company6%
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company6%
    Financial Services Firm5%
    Manufacturing Company4%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise48%
    Large Enterprise42%
    REVIEWERS
    Small Business80%
    Midsize Enterprise11%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise58%
    Large Enterprise32%
    Buyer's Guide
    Jira vs. monday.com
    May 2024
    Find out what your peers are saying about Jira vs. monday.com and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Jira is ranked 5th in Project Management Software with 266 reviews while monday.com is ranked 1st in Project Management Software with 222 reviews. Jira is rated 8.2, while monday.com is rated 9.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and SAP CRM. See our Jira vs. monday.com report.

    See our list of best Project Management Software vendors and best Project Portfolio Management vendors.

    We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.