We compared Jira and Monday based on our users’ reviews of Project Management Software. After reading the collected data, you can find our conclusion below.
Comparison Results: Users prefer Monday over Jira for project management because of its user-friendly interface, affordability, and better customer service. Jira has valuable features but needs improvement in user interface and reporting capabilities. Technical support for Jira ranges from satisfactory to needing improvement. Monday.com is praised for collaboration capabilities, customizability, and ease of use. It is considered a cost-effective solution that can improve organizational goals and efficiency. Jira is considered the preferred option when it comes to IT ticketing solutions.
"This solution focuses on lean methodology which we have found useful and it can also be used on any device."
"The flexibility to create different flows is most valuable."
"I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use."
"The most valuable feature of Jira is the project package for development."
"Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian."
"The ordinary user has an interface that is very clear."
"Jira can track projects, time management of assignments, and keep everything on schedule. The performance of the solution is good."
"The integration between Confluence and Jira, along with Jira's ticketing system, is a valuable feature the product offers its users."
"The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs."
"Monday is the perfect time management tool."
"I love the ability to communicate within the app itself by leaving comments."
"We also love that Monday talks with Mailchimp so we can always stay connected with people."
"Creating super-smart to-do lists, intern management, and sales leads lists has been huge."
"The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate."
"The feature which I found most valuable is the "My Work" section."
"The ability to track dates and times we need cases to be completed has been of great use to my firm."
"The reporting needs to be better."
"It is not intuitive."
"I would like to see more robust release management within the tool."
"It can have a more high-level view of portfolios. It has quite detailed views, but I would like a high-level view of portfolios. We want to integrate Jira with Microsoft Active Directory, and I don't know how easy or hard it is going to be. I don't know if Jira supports this. We are starting that integration in the last quarter of this year. I hope to find all the required tools for this integration."
"As the solution is highly configurable, it has very poor governance."
"It is a bit harder for management or the business partners. I used to search the Atlassian Community online for some troubleshooting issues and I think there were some issues that seemed to not be a big problem for other similar applications, like Microsoft Teams, that were not considered by Jira."
"There's a really steep learning curve for configuration."
"Sometimes, it is slow and hangs. We faced some stability issues where JIRA was down for a day. Also, we have lost some of our comments made in the JIRA because of downtime."
"Automation is often glitchy for us. Maybe we have too many automations set up?"
"It would be helpful if there were a little more flexibility with user numbers and the ability to add guests for a period of time."
"When replying to colleagues, it would be useful to see the formatting options (bold, bullets, etc.)."
"There are a lot of ways that monday.com does not work, for example, when it comes to HRMS. A particular employee can't apply for leave or check the status of a leave request or check his 401(k) status. Those are things that are missing in monday.com."
"The new Apple Mac Book Pro lineup was launched more than two years ago and still, this platform is not compatible with the Mac App."
"They need to improve the user interface of the automation/integrations."
"Perhaps a nice Outlook plugin to copy tasks from Outlook would be beneficial. The same could work on Gmail."
"One thing that would be cool is if Monday had a chat feature."
Jira is ranked 5th in Project Management Software with 266 reviews while monday.com is ranked 1st in Project Management Software with 222 reviews. Jira is rated 8.2, while monday.com is rated 9.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and SAP CRM. See our Jira vs. monday.com report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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