We performed a comparison between Looker and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out what your peers are saying about Tableau, Qlik, MicroStrategy and others in Embedded BI."With Looker, I have experienced benefits in terms of usability and shareability."
"The stability of Looker has been good since I have been using it. However, it depends on what components are being used."
"It's quite effortless to navigate through various applications and review their updated data in real-time."
"From a developer's perspective, the way the functionality's being handled is great."
"Looker allows you to generate the most optimal SQL queries in a DC through UI actions. We had signed a contract with Google Cloud to use BigQuery. That was the primary reason we adopted Looker. It works better with BigQuery than any other BI platform. We also like how this tool was developed. It was designed with an eye toward microservices architecture."
"The product is easy to use."
"I would rate the stability a ten out of ten. I didn't face any issues with stability."
"It is a pretty stable solution because it is a cloud-based product."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"We have found the scalability to be very good."
"The visualization capability of the product is limited."
"It needs to be more user-friendly."
"The integration with different databases must be improved."
"The main area of concern in Looker is probably related to blending the data from the different sources, including the data present internally in the company and on the cloud."
"Integrations with other BI tools could be better."
"Looker doesn't connect to Excel, which is a huge disappointment because a lot of data is presented in Excel. Also, it can't consume data directly from REST APIs, which is necessary. Looker needs to expand its horizons when it comes to data sources. The inability to connect to different data sources is hampering our use cases. Currently, it only has an ODBC connection that connects to a database. It needs to connect to other data sources, such as Excel, APIs, and different platforms."
"Stability needs improvement."
"The product does not have documented material."
"The tool needs to simplify its features."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"The product is expensive."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
More Salesforce Einstein Analytics Pricing and Cost Advice →
Looker is ranked 5th in Embedded BI with 19 reviews while Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews. Looker is rated 8.0, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of Looker writes "The APIs are exposed at every level, so it's highly modular". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". Looker is most compared with Amazon QuickSight, Tableau, Google Data Studio, Databricks and SAP BusinessObjects Business Intelligence Platform, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer.
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