We performed a comparison between ManageEngine IT360 and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The dashboard, versatility and larger horizon are valuable."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"The solution is scalable."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"The Wi-Fi side needs improvement."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"Real user and UI monitoring are not practical."
"We get a lot of false alerts."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"I would like to see more enhancements made to the product."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
Earn 20 points
ManageEngine IT360 is ranked 89th in Network Monitoring Software while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. ManageEngine IT360 is rated 8.4, while ManageEngine OpManager is rated 8.0. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". ManageEngine IT360 is most compared with StackPath Monitoring and eG Enterprise, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Nagios XI. See our ManageEngine IT360 vs. ManageEngine OpManager report.
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