ManageEngine IT360 Reviews

Name: ManageEngine IT360
Brand: ManageEngine
Rating: 4 (5 reviews)

4.2 out of 5

5 reviews
100% willing to recommend

1,962 followers

What is ManageEngine IT360?UNIXBusinessApplication
Price:

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

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ManageEngine IT360 is the #29 ranked solution in top IT Asset Management solutions, #70 ranked solution in Infrastructure Monitoring tools, and #89 ranked solution in best Network Monitoring Tools. PeerSpot users give ManageEngine IT360 an average rating of 8.4 out of 10. ManageEngine IT360 is most commonly compared to ServiceNow: ManageEngine IT360 vs ServiceNow. ManageEngine IT360 is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 24% of all views.

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Network Monitoring Software

April 2024

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Helped 770,141 peers since 2012

Featured reviews

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Mar 22, 2020

We are using ManageEngine for monitoring and configuration management This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of…

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it_user1117536

CISO at a financial services firm with 5,001-10,000 employees

Feb 2, 2020

On a scale from one to ten where one is the worst and ten is the best, I would rate Manage Engine as somewhere between a seven and an eight. This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product. That is the only disadvantage. We know it can do more but finding out how can be an issue. I don't really know what else can be added in the future to make the product a ten off the top of my head. I can think of a number of things, but there are no improvements that Manage Engine provides to users which I am aware of. We are still discovering the product and we are trying to make sure it is the right IT Management Solution for us after two years in terms of help desk and ticketing and automation of requests. All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best. But you have to take the time to analyze your environment. For me, it is the best that we can do for our purposes. After that the fundamentals of the database connection for the whole enterprise is good. So, I can recommend the product to people who have a similar use case.

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Mohammad_Zarbalizadeh

Telecommunications Engineer at FARNAIT

Feb 9, 2020

The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company The most valuable feature is the technical support. The ManageEngine features could improve to show graphs of the traffic and network utility. In the next release, I…

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ManageEngine IT360 market share

Product category:

As of April 2024, the market share of ManageEngine IT360 in the Network Monitoring Software category stands at 0.3%, marking an increase of 18.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

Key learnings from peers

Valuable Features

"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

Room for Improvement

"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Network Monitoring Software Buyer's Guide for additional reliable information.