We performed a comparison between ManageEngine IT360 and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"There are lots of great features and functionality within the solution."
"It can send messages to our ticketing system."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."
"The performance and bandwidth are valuable features."
"The most valuable feature is that it provides network segregation for server monitoring."
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
"Simple network monitoring that is easy to install and manage."
"The Wi-Fi side needs improvement."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"If you want to use all of the features then you have to pay a licensing fee."
"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."
"I would like to better be able to monitor Oracle processes."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"Having a more customizable interface and dashboard would be an improvement."
"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."
"If Zabbix had a better dashboard then it would be nice."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
Earn 20 points
ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring while Zabbix is ranked 1st in IT Infrastructure Monitoring with 100 reviews. ManageEngine IT360 is rated 8.4, while Zabbix is rated 8.2. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ManageEngine IT360 is most compared with StackPath Monitoring and eG Enterprise, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our ManageEngine IT360 vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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