We performed a comparison between MEGA HOPEX and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two GRC solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"The ability to customize is valuable."
"I find the IT portfolio management very valuable and helpful."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX."
"The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"Even non-technical people can be masters of the product."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"The product is very flexible."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"RSA Archer has reduced the time and effort required for meetings."
"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."
"The solution has improved my organization by having everything combined to a single platform."
"This product is expensive and would be improved by lowering its price."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office."
"Lacking more out of the box integrations."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"Needs a friendlier import/export to other modeling tools."
"The tool's UI should be more user-friendly."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"Solution could use more inbuilt applications."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"Performance could be improved."
"The technology's a little outdated."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
MEGA HOPEX is ranked 4th in GRC with 36 reviews while RSA Archer is ranked 1st in GRC with 38 reviews. MEGA HOPEX is rated 7.8, while RSA Archer is rated 8.0. The top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA and Visio, whereas RSA Archer is most compared with OneTrust GRC, IBM OpenPages, MetricStream, Microsoft Purview Communication Compliance and Fusion Framework System. See our MEGA HOPEX vs. RSA Archer report.
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