We performed a comparison between Microsoft Azure App Service and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Azure data factory is a good tool."
"Overall, all of the features are very good."
"Some of the features I found valuable are auto-scaling, SSL integration, cost-effectiveness, and the certificates provided by Microsoft Azure App Service."
"The Logic Apps and Azure functions are very robust."
"The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."
"One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process."
"The solution can scale."
"The user interface and the ability to quickly develop are the two main advantages of Microsoft Azure App Service. You can develop anything without having any coding experience and it is not complex and the components are easily customizable."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The tool reduces our costs."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"It is a stable solution...It is a scalable solution."
"The interface is quite simple and easy to use, even for beginners."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"The stability has been good. We haven't had any issues."
"If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."
"Extended uptime and improved speed would be beneficial for both development purposes and the free tier of the service. Currently, the uptime is limited to a few hours per day, which could be increased to provide more continuous and efficient usage."
"There is still room for improvement in terms of the maturity of the solution. Everything is available that we need, but the issue is that they are still upgrading. Even though they have Azure applications and automation services, they still need to mature more. There are many things that need to mature and the road map for this is quite long, taking another three to eight years to have a mature solution."
"The cost management of this solution could be better. We only receive estimations."
"Microsoft Azure App Service could improve by having better integration with on-premise solutions."
"Sometimes we face problems, but those are technical problems in Microsoft, bugs or something doesn't work as expected, but that's normal."
"When trying to scale up, it has a limitation, specifically an upper limitation. In general, scalability should be improved."
"In terms of improvement, the technical support could be better."
"The cost of licensing could be improved."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"It needs more integration with other platforms."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"UI needs improvement."
Microsoft Azure App Service is ranked 7th in Rapid Application Development Software with 38 reviews while Pega BPM is ranked 8th in Rapid Application Development Software with 57 reviews. Microsoft Azure App Service is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Appian and Adobe ColdFusion, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and AWS Step Functions. See our Microsoft Azure App Service vs. Pega BPM report.
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