We performed a comparison between Microsoft Remote Desktop Service and Vmware Workspace ONE based on our users’ reviews in four categories. After reading the collected data, you can find our conclusion below.
Comparison of Results: Based on these parameters, Microsoft Remote Desktop Service seems to be the superior solution. Vmware Workspace ONE’s inability to integrate with Microsoft solutions and high cost seem to make Microsoft Remote Desktop Service a better choice.
"The solution is really fast."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"The product saves time."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"Everything is really good and it works well."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"It's largely stable."
"It's a tool that can be managed in various departments."
"I would rate the stability as eight out of ten."
"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."
"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."
"The product has fully automated features that help people do tasks easily."
"The Identity component of this solution is its most valuable feature."
"The feature that we find most valuable is the corporate email pushing."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"Microsoft Remote Desktop Services needs to improve its security."
"The performance depends on connectivity."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Remote Desktop Services doesn't scale well."
"We'd like to see more integration with other vendors."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"The solution should have better security."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"The portal is not user-friendly."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"The technical support could be improved."
"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
"The only downside to the solution is that the dashboard is very confusing."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"We'd like the customization to be better."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while VMware Workspace ONE is ranked 2nd in Unified Endpoint Management (UEM) with 82 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Workspace ONE is rated 8.2. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and Citrix Endpoint Management.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
