We performed a comparison between MicroStrategy and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is always nice to have one solution in a single platform. You can do pretty much everything, instead of having to get a little bit here or a little bit there."
"Project Schema/metadata- Very flexible, connects to a variety of different data sources and is very flexible for many specific tasks. Attributes/metrics/filters created once used by everyone."
"The single stack solution will always be more profitable, scalable, and elastic for organizational needs."
"MicroStrategy's best feature is that it is a user-friendly tool."
"It is a good tool to help our customers visually see loads of data."
"I find MicroStrategy the most suited to the enterprise-wide BI platform, because of its scalability and stability."
"I haven't come across any bugs."
"Reports are very easy to create. It takes a very short amount of time to build a report, which is very useful."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"It's scalable."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The solution scales extremely well."
"We have found the scalability to be very good."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"I would try to make it a little more basic, user-friendly. In terms of the UX, it's a bit sluggish there."
"Sometimes you can do something in reports, but you cannot do the same thing in documents."
"Needs more visualizations out-of-the-box."
"We would really like to see MicroStrategy have some support teams based more in Europe, because for now it seems that there is one person for the whole CE region. That is not exactly what we would like to see. We do know that MicroStrategy supports most places, either in the US or India, but those are different time zones, people, and cultures."
"I would like to see a single standalone application to control everything from the administration perspective, and also to develop new applications."
"I did not see any additional value of providing one button for installation on the whole platform if it was going to be installed for different servers. You would have to make customization every time. There was no additional value in an installer."
"Something I would be interested in is more visualizations, because right now we use SDK to create some. If there were more out-of-the-box options, we would be happy with that."
"MicroStrategy needs to do some more development to make the platform easier to use. It's a complicated platform that requires a lot of skill to effectively utilize. So they could work on reducing the complexity to make it more accessible for a broader community of people."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"The product must be more transparent."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"The product is expensive."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
More Salesforce Einstein Analytics Pricing and Cost Advice →
MicroStrategy is ranked 8th in BI (Business Intelligence) Tools with 155 reviews while Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews. MicroStrategy is rated 8.2, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". MicroStrategy is most compared with Microsoft Power BI, Tableau, IBM Cognos, SAP BusinessObjects Business Intelligence Platform and Qlik Sense, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer. See our MicroStrategy vs. Salesforce Einstein Analytics report.
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