We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's helped us organize and collaborate with clients and has been a great foundation/framework to support our growth."
"Since Monday is so flexible, it allows us to maintain projects in our own way."
"We have many different automations set up for different use cases."
"It gives me an overall view of everything someone is working on. I can go to the My Work feature, click on someone's name, and see all the tasks assigned to that person; their whole workload."
"Integrations with Slack and integrations as a whole are wonderful."
"Being able to see the physical status of a single team without having to drill down to the task level is very valuable."
"The feature that I have found the most valuable is the project labels and organizational tools."
"The flexibility to create any sort of format has been very valuable."
"Salesforce allows for the integration of different data sources."
"The Journey Builder and the Email Studio features are most valuable."
"Datorama is part of Salesforce Marketing Cloud, which is quite a valuable feature that provides customer analytics."
"Its ability to integrate data and provide a comprehensive view of customer engagement sets it apart."
"The most valuable feature of Salesforce Marketing Cloud is the seamless conversion of lead to opportunity, in relation to orders is good. That seamless connection is beneficial and simple."
"The most valuable feature is the ability to get quotes out in a timely manner."
"I like the user interface it has a nice look and feel."
"I think the product's best feature is its analytics, as that's where customers derive value. The second thing is its ease of implementation."
"We would like to have less downtime as it happens now and then!"
"The only issue we have now is that Monday sometimes crashes and does not recognize a change we make."
"Alongside the integrations, a Mailchimp one would help to add tags directly from Monday to the Mailchimp account."
"Having easier access to training videos on how all features can interact with one another would be helpful."
"The constant reminders are very distracting."
"We have always wanted to be able to perform a global search for a phone number."
"The workload widget should work with the time-tracking column for more accuracy in managing team resources."
"The tool is beneficial for some businesses yet prohibitively expensive for others."
"The general setup and understanding of how to use it can be improved. There should be easier self-service for setting up dashboards. Currently, we have someone setting them up for us. I wish it was easier."
"I've noticed on one-to-one leads, the customer objection option is not available."
"An additional feature needed would be better capacity for personalization."
"The cost is always a concern for anyone using a SaaS product."
"They can perhaps simplify the dashboards. In my opinion as an end-user, reports could also be simplified, but it also depends on how your company is set up. It depends on how the processes are set up within your company natively. It is linked to the way you do business. So, it varies."
"The main action I want to do in Salesforce Marketing Cloud is to export data into Excel and use it. My company may have that feature locked down, or if the Excel data exporting function still isn't available in Salesforce Marketing Cloud, that's the feature I want."
"In a future release it would be great to have the ability to connect the data from social media and email marketing and have it in one dashboard."
"When you use your iPhone or Android phone, Salesforce is not as user-friendly as it could be. That UX needs to be improved."
monday.com is ranked 2nd in Marketing Management with 222 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 52 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.