We performed a comparison between MSP360 Backup and Veeam Backup for Microsoft 365 based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of MSP360 Backup is its reliability."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is simple to use and easy to configure."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The initial setup is very easy. It's not overly complex."
"It has allowed me to implement a cost effective, highly configurable solution."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Backup and replication are the most valuable features."
"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
"Veeam Backup for Microsoft 365 is reliable and easy to use."
"The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer."
"It is easy to use and easy to recover files."
"The most valuable aspect of Veeam is its stability."
"The most valuable feature of this solution is the replication functionality."
"Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The graphics are looking a bit old and should be updated."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"In the next release, it should have direct export to tape drive abilities and NDMP support."
"When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out."
"Some additional training materials would be helpful."
"The pricing model is unnecessarily confusing and could be simplified."
"The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to about this is that there is no deduplication based on it."
"Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."
"The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."
"We would like to have a single management console for all of our backups."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
MSP360 Backup is ranked 28th in Cloud Backup with 15 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 58 reviews. MSP360 Backup is rated 8.0, while Veeam Backup for Microsoft 365 is rated 8.0. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Safe storage, reliable, and easy to use". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and AvePoint Cloud Backup, whereas Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Cirrus Backup, Commvault Cloud and Veeam Backup & Replication. See our MSP360 Backup vs. Veeam Backup for Microsoft 365 report.
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