We performed a comparison between AvePoint Cloud Backup and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the email backup and the SharePoint backup."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"It is the only product in the market that offers platform backup."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The backup and recovery functionalities of the product are very useful."
"The initial setup is super easy."
"The product's initial setup phase was super easy."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"General ease of use and performance of the Windows version is the most valuable feature."
"The initial setup is very easy. It's not overly complex."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature of MSP360 Backup is its reliability."
"Provides connectivity to a lot of different cloud storage solutions."
"It has allowed me to implement a cost effective, highly configurable solution."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"The restoration could be faster."
"It is challenging for small or medium-sized businesses to purchase it."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"The product's price is an area of concern where improvements are required."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The product could be more user-friendly."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
AvePoint Cloud Backup is ranked 14th in Cloud Backup with 9 reviews while MSP360 Backup is ranked 28th in Cloud Backup with 15 reviews. AvePoint Cloud Backup is rated 8.8, while MSP360 Backup is rated 8.0. The top reviewer of AvePoint Cloud Backup writes "Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". AvePoint Cloud Backup is most compared with Veeam Backup for Microsoft 365, Commvault Cloud, Rubrik, Acronis Cyber Protect and SkyKick, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and BDRSuite. See our AvePoint Cloud Backup vs. MSP360 Backup report.
See our list of best Cloud Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.