We performed a comparison between N-able Cove Data Protection and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"The product is simple to use and manage. The customers have access to verify the backups."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The initial setup of N-able Cove Data Protection was very easy."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"Stability-wise, I rate this solution a nine out of ten."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"I really like the reporting options you get for various email reports."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"The predictive analytics are great and the reporting is awesome."
"The simple and fast restore routine."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"There are some questions as to how safely they are storing backup data."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"I would like to see more storage options for the free version."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Unitrends can be challenging to scale."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
N-able Cove Data Protection is ranked 7th in Backup and Recovery with 20 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. N-able Cove Data Protection is rated 9.2, while Unitrends is rated 7.8. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP. See our N-able Cove Data Protection vs. Unitrends report.
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