We performed a comparison between NetCrunch and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
"The feature whereby it shows when my hard drives are moving towards thresholds that would be considered outages, before they reach that point - that is valuable."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"The network visualization helps us to drill down deeper."
"It's very easy to manage when you've got time to do some work on it: things like adding devices, adding groups, adding sensor clusters, and being able to clone and move stuff around."
"The authentication links into our standard Active Directory authentication, which is very good."
"It improves the status of my infrastructure, from networking devices to real-time machines."
"The Wi-Fi side needs improvement."
"I didn't care for the role-based, permission-based options, which were not the best."
"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."
"The technical support could respond a little bit quicker."
"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."
"The clustering aspect needs improvement, as there is a bit of confusion about you do when hit that 5000 probe mark."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"PRTG's application monitoring sensor is not strong."
"The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back."
"I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them"
Earn 20 points
NetCrunch is ranked 67th in IT Infrastructure Monitoring while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. NetCrunch is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of NetCrunch writes "A network monitoring platform with a useful reporting feature, but permission-based options could be better". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". NetCrunch is most compared with Zabbix and Fortinet FortiSIEM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our NetCrunch vs. PRTG Network Monitor report.
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